Frequently Asked Questions About Best Buy Harrisonburg
How do I check product availability at the Harrisonburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Harrisonburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Harrisonburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Harrisonburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1545 reviews)
Michael D
August 06, 2025
1 out of 5
Most rudest people and managers I’ve ever seen. I use the manager term lightly
Response from Best Buy
August 07, 2025
Hello.
Thank you for reaching out. To hear that you had a negative experience is concerning, and we would be glad to learn more about your interaction and help assist in any way that we can. If you have a minute, please reach out us to in a private message on Facebook (https://bby.me/wdnlbr), Twitter/X (https://bby.me/trcw39), or Instagram (https://bby.me/hwg2jr). Please also include Google Review number 25631.
Best,
^Allison
Phuckin P
July 02, 2025
5 out of 5
This store normally either has polite helpful associates or ones that run from you. Today we were greeted as if they knew we were coming and eager to help. Then Sebastian took the reins and helped upsell us to the expectations we were looking for. Although the install is yet to happen. My confidence in his abilities are high. Best Buy HR your best employees are never properly recognized enough. EVER! So do me a solid and fix this by taking very good care of today’s door greeter, and our new friend Sebastian. Seriously my words go a long way with a lot of people A LOT of people. Looking at you Best-buy HR dead stare. UPDATE: Sebastian rocked it! Loving the install and my man made this experience amazing. He is my go to in future upgrades for sure.
Brenda U
June 26, 2025
5 out of 5
Buen lugar variedad de artículos,y la atención de kiara fue exencional,
Melodie T
June 20, 2025
5 out of 5
We went to the Geek Squad and met with Tommy! He gave us great info and told us how to repair our iPhone 16. He listened to us intently and really showed he cared about our. Business and gave us a great plan moving forward. Ask for Tommy to get great service!