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Frequently Asked Questions About Best Buy Jersey City

How do I check product availability at the Jersey City Best Buy?
How do I check my order status?
My local Jersey City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Jersey City stores’ holiday hours?

Recent Reviews

4.2
(4950 reviews)
Simran R
June 02, 2025
1 out of 5
The worst experience. We booked an appointment and were just 5 minutes late and he made us wait 45 minutes after that. I wanted to buy a new phone but there was nobody to help. The Verizon guy had left because he wasn’t aware of this. We travelled almost 30mins to come back empty handed. I heard an older woman just wanted to connect the earphones to her phone and they asked her to pay 30$. Pathetic!! I got her done in 5 minutes. The store manager was very rude . Don’t waste your time.
Memanthey B
May 31, 2025
1 out of 5
Employees at the checkout don’t understand the concept of first come, first served.
Dev P
May 30, 2025
3 out of 5
5/5 for Best buy vibes, 1/5 for Best but staff vibes. Rude and unapproachable
Iris C
May 28, 2025
5 out of 5
Perfect and heartwarming service! Got my new phone here. Specialist Austin J. professionally helped me with number transfer and screen protector. Really nice and helped. It was a good shopping experience.

About Best Buy Jersey City

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