Went to pickup a replacement for a Microwave Process was fast, and everyone was very helpful👍
Went to get a screen protector replaced and installed with the ZAGG unlimited replacements warranty on 8/24/25. Had an appt with Geek Squad and was helped by Chris at the counter. Super friendly guy and did a great job with the replacement and installation. I was in and out within 20 minutes. Great customer service, definitely better than what I’ve experienced at other Best Buy stores.
Purchased a switch 2 online for in-store pickup. Received the confirmation, received the email telling me to pick it up, and when I went to the store was told it was "missing", after a 20 minute wait while they searched for it.
Very disappointing and very unprofessional. Last trip to this Best Buy.
It was very good, I exchanged my product after 10 days. Awesome experience