Bought an open box fridge when loading it they didn't use a appliance dolly they used a regular hand truck. They let it fall off and put a dent in the fridge. They had two guys loading it and the other guy just stood there and watched. Then they said they could only give 5 percent off for the dent. We drove over an hour away since our fridge went out.
Mica hooked us up getting moved to Verizon and setting up our new phones! We are total tech members and shop at this Best Buy a lot and they always do a great job with getting us in and out and backing up the product like they should.
Very helpful staff. Seemed knowledgeable and willing to help. Smooth shopping experience.
If I could give this store zero stars, I would. Customer service is a joke. Every time I go into this store, there is some kind of a problem. I would recommend staying as far away from this store as possible. You can get the same products from Amazon and probably cheaper. I will no longer be using this company for anything.