valerie p
October 19, 2025
Lots of merchandise to pick from.
Would give negative stars if I could, I went in to get my brand new laptop fixed and they made me pay $180 (which they told me would only be $100 when I first went in) to buy a membership just to reinstall the iOS. Every time I went in, the employees were rude and constantly checking their watches rather than actually help me figure what option was best for my laptop. Now my laptop has a ton of problems booting up and doesn’t have a log-in.
Grayfield H
October 06, 2025
The coffee maker i was looking at was display only. No one offered help and I did not seek any prior to leaving store.
Response from Best Buy
October 06, 2025
Hi,
Not being able to complete a purchase is frustrating. Allow us to hear more about experience. Mention #52404 when reaching out on links below.
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