Frequently Asked Questions About Best Buy Tuscaloosa
How do I check product availability at the Tuscaloosa Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tuscaloosa Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tuscaloosa stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tuscaloosa Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1801 reviews)
Terry W
January 05, 2026
4 out of 5
Very helpful
Zach S
January 05, 2026
5 out of 5
We bought a computer with Lily in the tech department. She was extremely helpful and a great problem solver.
Timothy B
January 02, 2026
1 out of 5
Sells staff in the tv section were not interested in serving someone wearing overalls and work boots. I was in the market to purchase a home entertainment center for my wife. The sells staff had nothing for me and could care less about my questions. As I left the store I mentioned to the manager about the issue. He assured me he would handle the matter. My son was in the check out line and said that as soon as I walked out the manager and others laughed about the matter. This was at the Tuscaloosa store 01/02/26 at about 4pm. At this point I am done with best buy but maybe if your staff was more considerate you would have more customers
Hunter P
December 30, 2025
5 out of 5
They have every electronic device you can think of!!