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Frequently Asked Questions About Best Buy Tuscaloosa

How do I check product availability at the Tuscaloosa Best Buy?
How do I check my order status?
My local Tuscaloosa Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Tuscaloosa stores’ holiday hours?

Recent Reviews

4.2
(1745 reviews)
Kenneth H
July 08, 2025
1 out of 5
This place was a joke they pulled a bait and switch when I got there to purchase an item drove three and a half hours out of my way to do it then when I got there they tried to give me another item It took me an hour to get to a point where I was somewhat satisfied but be careful if you buy anything open box from this store because it is highly likely you will get a bait and switch shouldn't have to go through that when you make a purchase online but if you do make sure you choose to go into the store that way you're getting exactly what you paid for online.
Matt M
July 07, 2025
1 out of 5
Bait and switch at this Best Buy is their game. Advertised and excellent condition MacBook online. Called and confirmed with a store employee. When I got here they didn’t have the box or charger. The laptop had a BIG scratch across the front. Fair condition at best. They then offered to give me a charger or refund that takes 5-7 days. Or told me I could buy a new laptop. Don’t trust them even if you call and talk to an employee.
Richard A
July 06, 2025
5 out of 5
Friendly staff
Dawn C
July 03, 2025
5 out of 5
Went to get a phone, and the whole.process took less than 30 minutes, including g them transferring from old phone to new one. Sales lady was super friendly,helpful and knowledgeable.

About Best Buy Tuscaloosa

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