This place was a joke they pulled a bait and switch when I got there to purchase an item drove three and a half hours out of my way to do it then when I got there they tried to give me another item It took me an hour to get to a point where I was somewhat satisfied but be careful if you buy anything open box from this store because it is highly likely you will get a bait and switch shouldn't have to go through that when you make a purchase online but if you do make sure you choose to go into the store that way you're getting exactly what you paid for online.
Bait and switch at this Best Buy is their game. Advertised and excellent condition MacBook online. Called and confirmed with a store employee. When I got here they didn’t have the box or charger. The laptop had a BIG scratch across the front. Fair condition at best. They then offered to give me a charger or refund that takes 5-7 days. Or told me I could buy a new laptop. Don’t trust them even if you call and talk to an employee.
Went to get a phone, and the whole.process took less than 30 minutes, including g them transferring from old phone to new one. Sales lady was super friendly,helpful and knowledgeable.