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Frequently Asked Questions About Best Buy Victor
How do I check product availability at the Victor Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Victor Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Victor stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Victor Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1907 reviews)
Christine E
January 22, 2026
1 out of 5
Do not buy anything on black friday that includes or requires installation! Bought a remote car starter for my son for Christmas and after he received the present he went to set up the free installation and the earliest date they had available was January 22nd. Went today and it wouldn't work on his car. Since there was no sooner dates available it is now past the return date and will not return the product. If they can not accommodate the free installation that came with the product within the return date then the return date should be extended. Absolutely ridiculous!
Response from Best Buy
January 22, 2026
Hi there, Christian.
Thanks for taking the time to provide your feedback. This is never the kind of experience we want our customers to have. We can certainly understand how disappointing it must have been for your son to be told that his Christmas gift could not be installed. We'd like to look into this for you. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/7nlofo)
- Twitter/X (https://bby.me/ro1job)
- Instagram (https://bby.me/85544m)
When reaching out, please reference your Google Review 107919.
LeuNatic N
January 13, 2026
3 out of 5
In classic Best buy fashion.... When you need an associate you can't find one and everybody avoids eye contact and walks away. When you don't need help, there's four workers close by with nothing to do. Disappointed when an employee told me they do not sell any musical instruments whatsoever in store.
Response from Best Buy
January 13, 2026
Hello there.
Getting the help that you need while looking for music equipment is very important. If you still have questions, or need help, please message us on one of the social media platforms below. We ask that you also reference your review number, which is 104184, when you reach out. Thank you.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Brandon
January 11, 2026
5 out of 5
I was assisted by Josh who was very helpful and knowledgeable. However I will say the store credit terms and conditions do need some revamping and made more clear when signing up for a card. How you actually utilize the store credit is very unintuitive
Robbie H
January 06, 2026
3 out of 5
Still disappointed they no longer have physical media, and a lot of their electronic accessories seem steeply overpriced compared to other retailers