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Frequently Asked Questions About Best Buy Greensboro

How do I check product availability at the Greensboro Best Buy?
How do I check my order status?
My local Greensboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Greensboro stores’ holiday hours?

Recent Reviews

4.0
(5996 reviews)
C. M
January 23, 2026
5 out of 5
They always have what you need, and if they don’t, they will find it. The employees are knowledgeable and helpful.
Beth R
January 22, 2026
1 out of 5
Just left Best Buy planning to buy a computer, tablet and camera. The guy greeted me coming in and asked what I needed help with. I told him cameras and he said he would send someone over. After 14 minutes no one came over to help. Saw multiple employees talking with one another and on their phones. Guess I'll be buying my equipment somewhere else! Anybody have any recommendations?
Response from Best Buy
January 22, 2026
Thank you for sharing your feedback with us, Beth. What you’ve mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service. Let’s get this documented and reviewed further for you. First, we will need more details from you. Please message us through our social media channels on Instagram (https://bby.me/k42kd1), X/Twitter (https://bby.me/d7n3zy) or Facebook (https://www. https://bby.me/r5upsp) with the full details of your experience. Also add Google Review 107878.
Jermaine F
January 21, 2026
5 out of 5
We had an AWESOME Best Buy rep help us in the computer section. Mike H. was PHENOMENAL!! He listened to what we needed and played out the options with thorough explanations of the working of the laptops we were looking at! Before we even left the store we sang his praise to 2 managers!!! This guy has great knowledge of the products and an AWESOME customer Service, customer first mentality!!! THANK YOU for having him apart of the Best Buy team!!! 👍
Asshalie S
January 18, 2026
5 out of 5
We need more locations it’s crazy to me how this is the only one in the whole city! At least one or 2 more I think.

About Best Buy Greensboro

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