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Best Buy Greensboro
Services Offered
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Frequently Asked Questions About Best Buy Greensboro
How do I check product availability at the Greensboro Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greensboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greensboro stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greensboro Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(6032 reviews)
Jessica M
March 30, 2026
5 out of 5
Amir in customer service was excellent so friendly and had us in and out quickly!!! Definitely recommend working with him for any future issues!!!
Tommy E
March 30, 2026
1 out of 5
I arrived at my scheduled appointment for laptop repair and completed the check-in process. Two staff members were conversing (Landon, couldn't remember the other new employee's name). I notified them that I had already checked in; he requested that I sit down and wait. After waiting an additional 10 minutes, I realized they didn't plan to serve us, so I left. As we exited, he contacted us to ask why we were leaving. He claimed he needed to train the new hire, but he was simply standing there conversing. The service at this establishment was disappointing.
Response from Best Buy
March 30, 2026
Hello,
Thank you for the review. We understand your concern with the service you are describing. That is not ideal.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 136660
Angel L
March 29, 2026
4 out of 5
Like the staff there nice
Amanda S
March 28, 2026
4 out of 5
Very helpful. Didn't have what we needed tho