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Best Buy Greensboro
Services Offered
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Frequently Asked Questions About Best Buy Greensboro
How do I check product availability at the Greensboro Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greensboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greensboro stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greensboro Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(5887 reviews)
Alicia F
September 12, 2025
2 out of 5
Love my iPad was excited to get it. But giving two stars because the employee I had was super rude . I didn’t catch his name but I think he was Hispanic I don’t like describing by race because it’s kind of rude but unfortunately I didn’t get his name. He looked about in his late 20 ‘s. He was very rude for no reason and when I asked about it being the lowest he said this is the cheapest IPad we have .. I was attempting to ask about gigabytes not pricing! But he cut in front of me. At the end of the purchase not for sure why I said thank you.. he didn’t say it back. I don’t usually make reviews but his customer service was trash. My reference number is 17714311431455 if it helps.
Response from Best Buy
September 13, 2025
Hello Alicia,
Thanks for reaching out and providing your feedback. This is certainly not the kind of customer service we strive to provide. We would love to document your experience and help any way we can. To continue, please contact us on Facebook (https://bby.me/tbuazy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Be sure to mention this is regarding your Google Review 42843.
Thanks,
^ Vanessa
Hope L
September 11, 2025
3 out of 5
Need more employees that can help customers
Response from Best Buy
September 11, 2025
Hi, hope,
Thank you for your review. We always want our customers to have the best options available, and we appreciate your feedback as we are always working to make your customer experience even better.
becky s
September 10, 2025
5 out of 5
Great customer service
Jonathan D
September 08, 2025
1 out of 5
Warranty’s mean absolutely nothing my tv broke and I had a 65 inch tv that was bought with a warranty in case something happened because I have young kids. My tv broke and Best Buy refuses to replace it due to it being accidentally damaged by your tvs elsewhere.