Had a very bad experience will never shop there again. If they don't want to take care of there customers maybe they should go out of business.
Response from Best Buy
August 25, 2025
Hello,
Thank you for providing feedback on Google. Having a poor customer service experience with your local store is frustrating. We would like to hear more about this interaction. Feel free to reach out through social media private links. When you are reaching out mention "Google Review #34739", provide details about your review.
Facebook (https://bby.me/bvmfal)
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Here to assist,
^ Jay
Thanks for bringing my pickup order out with a smile. When I asked my questions,you were well-informed, thorough, and quick. The young lady even congratulated my son on going to colle and moving in successfully.
It was friendly, professional, however I didn't get what I needed.
Response from Best Buy
August 13, 2025
Hello and thanks for reaching out on Google, Michael.
We appreciate you taking the time to leave a review, and understand the frustration when you were unable to get what you were looking for.
We'd like to hear more and ensure your feedback is documented. Please reach out to us in a private message on Facebook (https://bby.me/369yrm), Twitter/X (https://bby.me/abyve1), or Instagram (https://bby.me/9cs4zd), and mention your Google review, 28782.
Regards,
^ Graham
Staff was helpful in finding what I needed!