Frequently Asked Questions About Best Buy Tuttle Crossing
How do I check product availability at the Tuttle Crossing Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tuttle Crossing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tuttle Crossing stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tuttle Crossing Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3913 reviews)
David C
May 14, 2025
5 out of 5
I went to research, ok window shop, refrigerators. Before I had left I looked over a phone set and glare guide cover for my phone. There is No place for this! Great selection and price
nathan w
May 14, 2025
1 out of 5
I bought a washing machine that said it was in like new condition and it was most certainly not and even missing vital.components. I exchanged for another but somehow was charged an extra $50. There is no reasoning with these people. Try explaining a simple concept of being charged $50 more and watch them not understand. Tried to get my best buy credit card to back me up with simple logic and NO. They said in a note that I didn't process my return properly when they are the ones that set it up. I am never shopping here again. It's pretty sad when neither the company or the credit card can see simple logic and want to argue with you and make it seem like you are being irrational. Certainly one of the worst customer service experiences I have ever had. Goodbye Best Buy. Remember when you treated your.customers well?
Gloria H
May 11, 2025
2 out of 5
I was disappointed that I couldn't leave my laptop for repair. I had no idea you have to make an appointment for that.