Frequently Asked Questions About Best Buy Winston-Salem
How do I check product availability at the Winston-Salem Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Winston-Salem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Winston-Salem stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Winston-Salem Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4994 reviews)
Tavious H
June 01, 2026
5 out of 5
It was a wonderful experience and we enjoyed our experience with staff members and management as well
Aaron H
May 30, 2026
1 out of 5
Consistently a bad experience- no one ever greets you, you have 4-5 people at the front by the cash registers and no one welcomes you to the store or tells you thank you for coming in. Spent 20 minutes in gaming and didn’t have 1 person ask if we needed anything. Bathrooms are disgusting. Spend your money at Amazon or Costco where they actually take care of their customers and appreciate them.
carol s
May 29, 2026
4 out of 5
I went to get cord for my camera. There was several staff that just walk by me. Before I get get a word out they just kept walking. There was a tall heavy black guy that work there and he done his job well. He help find the part I needed and very nice. Job well done. This guy I wish I had got his name because I feel he should actually get a raises.