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Best Buy White Marsh
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy White Marsh
How do I check product availability at the White Marsh Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local White Marsh Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy White Marsh stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the White Marsh Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3127 reviews)
Kahlito E
August 06, 2025
5 out of 5
Love the customer care the crew shows from entrance to exit even with my first return.
Ben S
August 01, 2025
1 out of 5
This store and its manager refused to accept my open box outlet return. I bought an open box gaming monitor from the outlet store in Bowie. I was told there that I have 15 days to return it and that I could return it to any Best Buy location. I was also told on the Best Buy support chat online the same thing, that my purchase was eligible for return to any best buy location.
But no, this particular location refused to accept it. The manager told me it’s against policy, which it is not. Clearly. So he lied to my face. Then told me that all outlet sales are final sales. That was also a lie, they are not unless they specifically say Final Sale at time of purchase. Which mine did not.
He told me I had to drive all the way back to Bowie just to return this item.
I refused to accept that and drove to another nearby Best Buy who happily accepted my return.
This locations employees apparently have zero idea on their company policy as well as being Ill informed along with a lying “manager”.
Seriously, why blatantly lie to a customer especially as a “manager” simply because you don’t want your store to accept outlet returns?
Response from Best Buy
August 01, 2025
Hello, Ben,
Thanks for reaching out and providing you feedback. Returning a purchase should be an easy process, so I can understand your disappointment when you are denied. We would be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/wmj0nx), Twitter/X (https://bby.me/dxcv1l), or Instagram (https://bby.me/oa51et). Please reference Google Review #23196.
Regards,
^ Aaron
Torri S
July 31, 2025
5 out of 5
Great place very helpful and knowledgeable of the products your looking for.
Kareem N
July 29, 2025
5 out of 5
Pick up in the parked section was quick. In and out in less than 5 minutes. Great service