Frequently Asked Questions About Best Buy University Ave West Des Moines
How do I check product availability at the University Ave West Des Moines Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local University Ave West Des Moines Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy University Ave West Des Moines stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the University Ave West Des Moines Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2751 reviews)
Traci M
February 24, 2025
5 out of 5
I had the BEST experience with Zach in the home theater department! Navigating through tech options can be very overwhelming, however Zach was extremely patient and helpful to find an option that worked best for me and my project. I will now only go to this Best Buy in the future! Amazing customer service!
Central I
February 20, 2025
1 out of 5
Not a good experience. You search for an item and they suggest something else. I don't want something else, I want the item I am looking for. If you don't have it then tell me when you can get it or tell me that you are unable to get it and I will shop elsewhere. Don't waste my time trying to deceive me with false advertising.
Response from Best Buy
February 20, 2025
Hello,
Thanks for sharing your feedback with us. I know when I'm looking for a specific item to purchase, this often is after a lot of research so I understand being directed to something else, may not be welcome. I'd like to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, the item you were seeking to purchase, and the location you visited. Please also refer to your "Google review 64835951" in your message to us.
Sincerely,
^Melissa
Kathie W
February 19, 2025
5 out of 5
This Best Buy is excellent! My husband had a new hard drive installed in his computer recently and they did an amazing job!
Paul M
February 09, 2025
4 out of 5
Plenty to choose from, in terms of phones. They have name brands and the topping options as well. Check them out!