header_logo

More to Explore

Frequently Asked Questions About Best Buy Florence

How do I check product availability at the Florence Best Buy?
How do I check my order status?
My local Florence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Florence stores’ holiday hours?

Recent Reviews

4.2
(4287 reviews)
Jennaffer M
June 23, 2025
5 out of 5
From the time that I get greeted at the door, until I check out and leave, an employee is walking around making sure I have everything that I need. I also love the quick help from the live chat online.
Tim F
June 20, 2025
4 out of 5
Love to walk around
Converse J
June 19, 2025
5 out of 5
I always thought the Geek Squad would be very expensive for what they do. I do not feel that way anymore. Customer service is a priority for these gents in Florence KY. To meet this goal they need us to make an appointment. They are very busy. I just needed a battery replaced on my Iphone 11 pro max. Foolishly, I had replaced the battery at an unauthorized service center. The battery could not be recognized by the iphone. The first thing Geek AJ did was run a diagnose on the phone to be sure it was OK. It was. The phone was ready for me after only three hours as promised. The technician discovered a mess inside including double sided tape. He was still able to replace the battery. Moral: Use ONLY genuine apple parts and the Geek Squad is a bargain.
Lori
June 17, 2025
5 out of 5
Clean facility and knowledgeable staff

About Best Buy Florence

bestbuy.com