Frequently Asked Questions About Best Buy Florence
How do I check product availability at the Florence Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Florence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Florence stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Florence Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4468 reviews)
NiKita M
June 21, 2026
4 out of 5
Bought a smart watch. Service was good. Staff was nice & helpful
Michael H
June 20, 2026
5 out of 5
Crew deserves a raise he helped my find the ray bans I wanted and guided me to checkout. He was very respectful to me.
Christian J
June 14, 2026
5 out of 5
Went in for a price match guarantee and left a happy customer!! #Clutch
Chris H
June 12, 2026
1 out of 5
This place is an absolute joke. They miss label things And put 50 TVs behind it and then do not honor the price. Unfortunately, it’s not my problem that your employees can’t label things correctly. This display was in the middle of the store. I then get a manager named Chris. Which was an absolute joke walked around like he didn’t give a flying anything. I will not be returning to Best Buy ever again and I will be sure to cancel all memberships. I have with their geek squad as well. Do better Best Buy.