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Best Buy Annapolis
Services Offered
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Frequently Asked Questions About Best Buy Annapolis
How do I check product availability at the Annapolis Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Annapolis Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Annapolis stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Annapolis Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2012 reviews)
Joyce H
June 02, 2026
1 out of 5
Awful
Alexis D
June 02, 2026
4 out of 5
I just went there to pick up a TV I ordered online. The pickup was easy and the TV is great.
Héctor V
June 01, 2026
1 out of 5
My coworker went in there to pick up an online order for a laptop labeled online as “open box excellent”. He gets there and gets help and the employee grabs the box and pulls out the bare laptop with no charger and no accessories. Also it had very noticeable scratches and when he asked where the charger was, which at first they refused to give him a charger and then he asks for a manager and the manager just grabs a random charger that doesn’t even fit the laptop and my coworker was frustrated and that’s when the manager said to him “if you have a problem with it, just return it”, he said this rather than try to correct the issue. Then he proceeds to return it and they asked him if it was working and if it had a charger. Very horrible service with not only employees but even a manager. DO NOT SHOP AT THIS LOCATION!
Response from Best Buy
June 01, 2026
Hello Héctor,
Thank you for taking the time out of your day to provide us your review. We completely understand how your friend must have felt here regarding having received a laptop with missing accessories and not in the condition as described. This is never the experience we want our customers to have at our locations. We would like to ensure this is formally addressed and documented in our Corporate System.
Please have your friend reach out to our support teams on social media, so we can better assist them.
- Facebook (https://bby.me/KV5C4H)
- Twitter/X (https://bby.me/d6EcFa)
- Instagram (https://bby.me/BuO5M8)
When reaching out, please reference the Google Review 159754.
Phil a
May 28, 2026
5 out of 5
Friendly predictable service...we needed to buy a new laptop for our son and the sales people were knowledgeable and helpful