Feels nice and spacious, everyone was nice
Jeff in the camera section helped me out with my dji action 4. Couldn't have dome it with out his help so 100 percent 5 star review earned
We visited a few days ago to look at refrigerators, and Jacob assisted us during our visit. He was incredibly knowledgeable and answered all of our questions thoroughly — impressive, especially considering he’s only been there for a year. After taking some time to consider our options, we returned a few days later to make the purchase. Jacob wasn’t available, but his manager, Alex, stepped in and provided excellent service. He was quick and efficient. Overall, this was one of the best experiences we've had with Best Buy. Great customer service from both Jacob and Alex!
This Best Buy sucks and I won’t be shopping here anymore. You get no help from anyone they are all teenage kids stuck on their phone when they are supposed to be working. Manager doesn’t care what’s going on in the store. Bought a 400$ camera and used it 3 times just for it to not work in a month. Called customer service and they can’t do a single thing to help besides asking you to pay even more to repair a brand new camera. This place is a scam don’t bother wasting your time.
Response from Best Buy
July 31, 2025
Hi, Paige,
Thank you for taking the time to share this review here, although we hate to hear it is due to a negative experience. We would like to get some more details from you, and ensure your feedback is escalated to the appropriate teams for review.
To get started, please send us a message on Facebook (https://bby.me/u4fkj6), Twitter/X (https://bby.me/mqkqkl), or Instagram (https://bby.me/hn0uab). Please also include a note stating you are reaching out from a Google review by including this reference number: #22889. We look forward to hearing from you!
Regards,
^Katie