Best Buy S.E. Denver

Always my go-to for electronics – great service and selection I’ve been shopping at Best Buy for years, and they never disappoint. Whether I need a new laptop, TV, or just a charging cable, they almost always have it in stock. The store is clean, well-organized, and the staff is super helpful without being pushy. Last week, I needed help finding a specific printer and the associate not only showed me where it was but also explained the difference between a few models. Price matching is a huge plus too – they matched an online price with no hassle. Online orders for in-store pickup are ready within an hour. Highly recommend Best Buy for stress-free electronics shopping.

The in-store sales assistance are improving after they let go of very knowledgeable staff couple years ago. Still a bit of a "roll the dice" and making sure if you find someone very good in a department you request contact information. Impossible via main number to contact store personnel! For Total members, as a benefit they should provide a specific number and higher experienced staff.

I bought a laptop at this store an year ago. I was given an option to purchase their total membership and was told that it will cover my devices for 2 years even if I don't renew it for the next year. When I tried contacting customer care about it, I was told my coverage will be removed if I decide to opt out of the membership. All they could do was arrange a call back from the manager, which was completely useless because the only reply they had was "I can't change the membership policy". Very disappointed to have a representative give me the wrong information even after I asked thrice to confirm.

Too bad it's not a virtual store on my couch