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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Memphis
How do I check product availability at the Memphis Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Memphis Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Memphis stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Memphis Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3360 reviews)
Celena H
May 07, 2025
5 out of 5
5 Stars – Absolutely Outstanding!
The team at the BestBuy in Bartlett, TN is second to NONE! Mike, Dante, and Kristine have consistently gone above and beyond for Team Elite, and we couldn’t be more impressed or thankful.
Their dedication, professionalism, and top-tier customer service are unmatched. Every time we walk in, they treat us like VIPs—answering questions, offering smart recommendations, and handling our needs with a level of care you just don’t find everywhere these days.
Mike knows his stuff inside and out, Dante is always fast and helpful with solutions, and Kristine’s positive attitude and efficiency make every visit a pleasure. This crew is a rockstar team that clearly takes pride in doing things right the first time.
If you’re looking for a tech team that truly cares about your experience—this is the place to go. Big shoutout to the Bartlett BestBuy crew for being the BEST at BestBuy!
Jose A
May 04, 2025
5 out of 5
Great service
Joe P
April 23, 2025
5 out of 5
Found what I needed. Staff was helpful and checkout guy was awesome. He was very friendly. Thanks!
Nola D
April 20, 2025
5 out of 5
Very helpful staff