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Best Buy Memphis
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Memphis
How do I check product availability at the Memphis Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Memphis Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Memphis stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Memphis Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3332 reviews)
Ferid K
February 23, 2025
5 out of 5
Was shopping for tv
And Ean assisted me to make the right choice
Very nice guy
Amy M
February 22, 2025
5 out of 5
The best Best Buy in Memphis!
Michaela H
February 20, 2025
1 out of 5
Absolutely incompetent workers. Placed an online order for my partner to go pick up. He was the pickup person and had his license with him. They still wouldn’t release the order. They called me 30 minutes into the ordeal to confirm he was supposed to pick it up, I confirmed, then they waited 30 more minutes to actually give him the order. I don’t understand the point of being able to list someone else as a pickup person if they still refuse to give the order.
Response from Best Buy
February 20, 2025
Hi, Michaela,
Thank you for taking the time to share this review here, although we hate to hear you and your husband came across some roadblocks while attempting to pick up your online order. This definitely does not sound like it should have happened, and we would like to get some more details from you to look into this.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64834566. We look forward to hearing from you!
Regards,
^Katie
Jennifer H
February 18, 2025
5 out of 5
I'm a delivery driver for a contracting company and these guys always give me the best help they can!