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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Memphis
How do I check product availability at the Memphis Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Memphis Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Memphis stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Memphis Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3419 reviews)
Darius W
August 23, 2025
5 out of 5
Staff very helpful
james a
August 20, 2025
2 out of 5
Was not able to help me with my sign in .
Response from Best Buy
August 20, 2025
Hi, James,
Thank you for taking the time to leave feedback for us regarding your recent interaction.
Please send us a private message on any of the following social media platforms: Facebook (https://bby.me/in33w1), X (https://bby.me/yvdfkb), or Instagram (https://bby.me/j09j9f).
I can understand wanting assistance with your sign in, and we would be happy to help.
Please be sure to mention “Google review #32355” when contacting us.
We look forward to assisting you!
Regards,
^Ravi
Bill M
August 16, 2025
5 out of 5
Never seen so many employees offer to help customers. It was awesome
Thomas E
August 12, 2025
3 out of 5
Sometimes its great, knowledgeable staff, willing to help.
Sometimes they dont have a clue without looking at their phone for advise.
Ive been there and had the best salesman and saleslady.
Ive been there and was told they didnt sell what I wanted. I looked it up and they had 2 in stock. I went back in and a different sales girl didnt have a clue, even after I showed her the picture, she had to get her boss. Would you believe I was standing behind the display of them?
Do your homework before you go. Mostly kids who needed a job and have very little training...
Or you may get lucky. Look for the older associates.
Response from Best Buy
August 12, 2025
Hey there, Thomas,
I know how important it is to receive outstanding customer service on every visit, and I can understand your concerns with it being hit or miss. We appreciate you reaching out to provide us with your feedback, we would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/jeejod), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #28071" and share your full name, email, and phone number.
All the best,
^Jacob