Frequently Asked Questions About Best Buy The Woodlands
How do I check product availability at the The Woodlands Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local The Woodlands Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy The Woodlands stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the The Woodlands Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3639 reviews)
Kemy L
September 02, 2025
1 out of 5
My credit card was stolen and used at this location. I’ve been waiting 5 days for a call back
Response from Best Buy
September 02, 2025
Hello.
Having your credit card information compromised is concerning, and we would be glad to check on this for you. Please feel free to reach out us to in a private message on Facebook (https://bby.me/l2xnym), Twitter/X (https://bby.me/gd3un3), or Instagram (https://bby.me/k25wzv) and one of our agents will be glad to assist. When you message us, please include Google Review number 38434.
Best,
^Allison
Classic P
September 01, 2025
5 out of 5
Jasmine made my recent visit to Best Buy a very pleasant experience. Very professional and polite. Thank you Jasmine.
jeff o
August 30, 2025
5 out of 5
Julie was amazing, love best buy since i was a little kid.
Robert W
August 28, 2025
4 out of 5
Employees were helpful and service was quite fast.