We just came here few minutes ago and the white lady on the customer service was not friendly at all. From the moment we stepped in her assigned area, I immediately felt she was not accommodating or at least gave a smile. Definitely we won’t be back on this best buy store. Just moved from Tallahassee and we did not had any problem or bad experience from the stores in Florida.
Response from Best Buy
April 19, 2026
Thanks for sharing this with us. We're concerned to hear that the service you received from us didn't meet expectations, and didn't seem friendly. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/uKkCU5), Twitter/X (https://bby.me/fKvv1N), or Instagram (https://bby.me/6PZzHA). Please include the Google Review reference number #143918 when reaching out.
In and out came got what we wanted
The team was all over it.
Thanks
Took a few minutes to get help in the phone section. There was a team member there helping someone and then he walked off, looked directly at me 3 times but was more interested in flooring with the door greeter. Someone from the adjacent department ended up helping me.
If I'm coming in to spend over $1k on a stupid phone, you better be, "Yes Sir! Thank you Sir! Right away Sir!"
Other than that, place was great.