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Frequently Asked Questions About Best Buy Mentor

How do I check product availability at the Mentor Best Buy?
How do I check my order status?
My local Mentor Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Mentor stores’ holiday hours?

Recent Reviews

4.1
(2499 reviews)
Ben F
July 10, 2025
2 out of 5
Only 1 guy available for cell phones mid day...Sat around waiting...no fun. Bad service. not sure what happened to Best Buy Mentor.
Kyle
July 03, 2025
1 out of 5
It's become increasingly off-putting to come to this location. One salesman lied to me on two separate occasions in an attempt to sell a specific brand. I overheard him making comments about a customer and how they must not have had the money to complete the purchase and making fun of the encounter. It's funny how it works out sometimes. If you are honest and remember what you told a guest the week before they might be willing to buy the newest gadget. It also feels strange trying to just browse. I don't always shop for a specific item and being able to browse without stalking salesman trying to make the deal just feels better. Anytime I've come in and this specific worker zeros in and then hovers I know whatever I'm looking to buy will be elsewhere. I have no issues trying a demo that is if he is able to take it off the shelf that particular day.
Brian H
June 29, 2025
2 out of 5
Store has seen better days.
Hassan S
June 19, 2025
4 out of 5
Knowledgeable sales person helped me, no sales pressure as I was researching tv models.

About Best Buy Mentor

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