Friendly and knowledgeable staff.
Had a computer custom built from them, worked for maybe 6 months and now it's shit. They want to charge me $100 just to see what's wrong, hold the computer for the same part (which could be taken off the shelf) to come from the manufacturer and charge me for labor. The computer was 2k. I will never be purchasing another computer from these scam artists.
If need something at Best Buy in Sioux Falls go see Brent! Super knowledgeable about many of their products!
I purchased a custom built computer from these guys. I have had it for roughly 6 months and it has gone to shit.
Response from Best Buy
March 16, 2026
Hello,
We appreciate you taking the time to write us regarding your experience. Having the Geek Squad team look into your concerns is supposed to make these types of situations simple. This is not the experience we want for you. Let's get this looked into further for you.
First, will you please send us more details? Please write us through our social media channels on Instagram (https://bby.me/hpmF7M), X/Twitter (https://bby.me/K1Olk8) or Facebook (https://www. https://bby.me/GYVXps) with the details of your situation, as well as Google Review 129828. We look forward to hearing from you.