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Best Buy Brentwood
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy Brentwood
How do I check product availability at the Brentwood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Brentwood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Brentwood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Brentwood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2815 reviews)
Jacob M
February 19, 2025
5 out of 5
The store was clean and organized. They had great, fast service and the team members were more than helpful! I highly recommend Best Buy for any of your tech needs.
Wero T
February 15, 2025
5 out of 5
Incredible place where you can find everything in technology, it's very difficult not to find something
Stephanie M
February 14, 2025
5 out of 5
We bought a new TV here recently and the gentleman that helped us the whole time, Trotter (I believe), was very friendly and so knowledgeable about the products! Learned a lot from him and he respected when we needed to stay under budget lol. Even when it came to getting the TV in our car- which didn’t quite fit unfortunately, he actually recommended a solution for us which got our TV home and absolutely saved the day! It was also nice to see the teamwork in action when we noticed the man helping us complimenting the hard work of another new employee. Very nice to see and thanks again to Trotter! I hope I’m getting the name right 😅
Silvana E
February 05, 2025
5 out of 5
This is for GEEK SQUAD inside Best Buy
Those guy's are so professional . I had the pleasure of having STEWART assist me and he was a pleasure to work with, professional and caring , great customer service!!!