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Frequently Asked Questions About Best Buy Brentwood

How do I check product availability at the Brentwood Best Buy?
How do I check my order status?
My local Brentwood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Brentwood stores’ holiday hours?

Recent Reviews

4.1
(2941 reviews)
Joseph S
October 14, 2025
5 out of 5
This was a very clean, large, and well stocked BestBuy. Friendly staff. I will be back.
Tim N
October 12, 2025
3 out of 5
Yeah, pretty good. They eventually got me my gimbal i ordered online when the store i ordered it to sold mine. Just wish it was a little more reliable and less chaotic.
Sharon L
October 08, 2025
5 out of 5
Great directions
Shannon K
October 07, 2025
1 out of 5
I purchased a Nintendo Switch as a Christmas present a year and a half ago. I do have the total tech membership. I took it to the store to look at a joystick issue and they said to go to the Geek Squad counter. They looked at and said we can send it off for $50 and if they decide to scrap it they’d give me a store credit after they make a decision as soon as 1 week or up to 3 weeks. So after I pay $179 per year to keep this “warranty” it’s basically useless if you need something fixed or repaired. I would have to pay $50 out of my pocket to ship it off only to probably have them scrap it then get a gift card only to pay the sales tax again only to purchase a new one. I don’t understand why they can’t exchange the product since I paid nearly $200 for the Best Buy Total Tech membership for their so called extended warranty.

About Best Buy Brentwood

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