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Pacific Sales Kitchen & Home Brea
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Frequently Asked Questions About Pacific Sales Kitchen & Home Brea
How do I check product availability at the Pacific Sales Brea?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Brea store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Brea stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Brea store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.9(738 reviews)
Marisa T
April 25, 2026
5 out of 5
I had a great shopping experience at Pacific Sales. The showroom is well-organized and has a wide selection of high-quality appliances and home products. Andrew was incredibly knowledgeable about all products and genuinely helpful. He answered all my questions and helped me find exactly what I needed.
The overall shopping experience was professional and I appreciate how easy they made the process from browsing to purchase. Andrew and Keila truly went above and beyond to make sure everything was handled seamlessly.
I would definitely recommend shopping at Pacific Sales!
Natalie M
April 25, 2026
5 out of 5
Shawn was helpful and staff was great
David S
April 24, 2026
5 out of 5
James was great to deal with at Pacific Sales. He was very informative regarding the various range tops we were looking at. Transaction was easy, and product selection is very good.
Theara S
April 24, 2026
5 out of 5
Pacific Sales in Brea was a great experience. From talking to James on the phone who took his time and patience to explain everything to me to help me narrow down my purchase that by the time I walked into the store I knew what I wanted. Sean helped show us the different models and was very knowledgeable. Dennis was so helpful with finalizing the transaction and was so thorough with all the details. We appreciate the kind and friendly service, will definitely go back to buy more. Thanks for your excellence.