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Pacific Sales Kitchen & Home Brea
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Frequently Asked Questions About Pacific Sales Kitchen & Home Brea
How do I check product availability at the Pacific Sales Brea?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Brea store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Brea stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Brea store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.9(655 reviews)
Emily P
February 21, 2026
5 out of 5
Pete was super helpful, knowledgeable, and friendly. He answered all our questions fully and respectfully.
Luis P
February 20, 2026
5 out of 5
Great customer service from Pete
Phil G
February 19, 2026
5 out of 5
Kelia andd Rick helped me find my product protection plan from 3 years ago, I still had one year left. My microwave was sent to the GEEK Squad to repair, they couldn't so I was grated a return option. The team at Pacific sales helped me find the right size microwave to fit in the slot in my kitchen. I can't speak any higher praise of this team, they showed empathy and care for me as a customer. I recommend Pacific Sales to anyone that needs appliances, thay are truly the BEST!
Kristen S
February 19, 2026
5 out of 5
Pete approached me to see if I needed any help and was able to find everything I needed for my purchase of a Sub Zero fridge and Wolf cooktop. He explained all the options and even helped look up my existing cooktop details to see how the new one would fit without any issues. The staff here is extremely helpful.