Frequently Asked Questions About Pacific Sales Kitchen & Home Torrance
How do I check product availability at the Pacific Sales Torrance?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Torrance store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Torrance stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Torrance store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.6(520 reviews)
Dan B
October 17, 2025
5 out of 5
We shopped several places before returning to Pacific Sales for our new grill. Lynwood was super helpful in guiding us to an excellent choice. He completely knew all the operating details from experience and helped us find our ideal model.
Candy S
October 16, 2025
5 out of 5
Lori Sheldon always makes shopping for appliances easy. She is very knowledgeable concerning the brands and their features.
Rosa L
October 16, 2025
5 out of 5
We went to buy a washer and dryer and Michael helped us out, he is very knowledgeable and made it easy to decide. My daughter had been there before to buy a dishwasher and she expressed the same about him. Will definitely visit him again for any future appliance purchase.
Monique S
October 11, 2025
5 out of 5
Mr. Linwood and Deshaun were EXTREMELY helpful in answering our questions regarding issues with our Bosch steam oven and assisting with the purchase of a new Bosch Speed Oven. We worked with Mr. Linwood 5years ago when we made our first purchase and was thrilled to work with him again (we were definitely in GREAT hands with him and his team) and highly recommend customers to work with him on any projects & purchases them may have!