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Pacific Sales Kitchen & Home Burbank
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Frequently Asked Questions About Pacific Sales Kitchen & Home Burbank
How do I check product availability at the Pacific Sales Burbank?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Burbank store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Burbank stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Burbank store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.6(245 reviews)
Talin A
September 25, 2025
5 out of 5
Very helpful associate!!!
orit e
September 24, 2025
5 out of 5
Christian was so knowledgeable and helpful!
Taleen G
September 20, 2025
5 out of 5
Pacific Sales is wonderful and always has great customer service! Christian helped us decide which bathroom valve would meet our needs since we were adding to our existing bathroom. He also helped us choose fixtures that were similar to our existing ones - both in color and style. He was very thorough in answering all our questions and concerns. In fact, the whole plumbing department was very helpful and gave us great suggestions. Our bathroom project would never have happened without their help and suggestions. Thank you!
jasmine k
September 07, 2025
5 out of 5
i had such a great experience here. gus, james, and genesis were incredibly helpful and answered every single question i had. they really know the ins and outs of every appliance and made sure i felt confident in my purchase. i would highly recommend coming here for any appliance needs- you will be in great hands.