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Pacific Sales Kitchen & Home Carlsbad
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Frequently Asked Questions About Pacific Sales Kitchen & Home Carlsbad
How do I check product availability at the Pacific Sales Carlsbad?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Carlsbad store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Carlsbad stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Carlsbad store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.7(478 reviews)
Roberta S
November 20, 2025
5 out of 5
We recently purchased all new kitchen appliances for our remodel from Pacific Sales, and the experience was outstanding! Ryan’s technical knowledge about the products was exceptional—he offered great suggestions without any pressure, which made the process stress-free and enjoyable. Aurora was equally amazing, ensuring the transaction went smoothly and providing excellent assistance throughout.
We couldn’t be happier with the service we received from both Ryan and Aurora. Highly recommend working with them if you’re looking for knowledgeable, friendly, and professional support!
Eric and Roberta
Kris R
November 19, 2025
5 out of 5
Ryan and Saint at Pacific Sales we’re both awesome. Ryan was super knowledgeable and Saint’s customer service was above and beyond.
Amy F
November 18, 2025
5 out of 5
Kenyata and the entire team at Pacific Sales Carlsbad are so helpful! We buy all our appliances here and will forever be customers. Thanks for your patience and reassurance with our major appliance purchases.
Umohibom E
November 12, 2025
5 out of 5
Erik and Arthur really hustle to make their customers happy. I really appreciate that following my experience with FH.