They were very helpfull and professional. I’m happy with the agreement.
My husband and I just had the best service from Robert N. at the Escondido Pacific Sales location. He was very knowledgeable and patient in guiding us toward the best appliance options for our kitchen and budget. We are very happy with our new SubZero refrigerator, range and dishwasher, and would wholeheartedly recommend Robert and Escondido Pacific Sales for anyone who needs assistance with Kitchen appliances. I will be a returning customer!
Absolute Disaster. Ordered an appliance package. Had to wait months, nobody called us when it arrived, we had to call them to schedule. When they finally delivered the refrigerator was completely damaged. Looked like the doors were crushed. They took it back. Now you have to work with Best Buy at this point. Best Buy called and said I cannot have a replacement for two months! All I have been given is a run around from support agents. I tried to contact my sales person Aaron at Pacific Sales and he no longer works there. I really regret not purchasing with Ferguson. They were going to coordinate delivery and installation as well.
Robert N is amazing. The store has everything and sales was no pressure.