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Pacific Sales Kitchen & Home San Dimas
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Frequently Asked Questions About Pacific Sales Kitchen & Home San Dimas
How do I check product availability at the Pacific Sales San Dimas?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales San Dimas store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales San Dimas stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales San Dimas store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.6(163 reviews)
Ely M
November 06, 2025
5 out of 5
Came to Pacific Sales for my bathroom and kitchen remodel. We were greeted by Stephanie at the door and she showed us around and helped us make some important decisions. She was extremely knowledgeable and a pleasure to work with. The store experience and the follow up has-been great. I can't wait to finish the project and see everything come together. If you need anything for your home this is the place. Every employee was super nice glad we came here.
Ken F
October 29, 2025
5 out of 5
Awesome place to buy. Best quality and price. Would recommend.
Karlheinz B
October 26, 2025
5 out of 5
Sebastian took care of my problems just as I requested. He actually went above and beyond and made it happen the very next day. Very pleased with Pacific Sales all the staff and their delivery team as well. Excellent experience and we highly recommend this location and company. Thank you for caring about customer service!
Kerri B
October 14, 2025
5 out of 5
Went to the San Dimas location today looking for a new range for our kitchen. The assistance that we received from Sebastian was excellent! Very knowledgeable and helpful and we made our purchase without any doubts.