Alyssa H
September 03, 2024
Sales people are very helpful! Never going anywhere else for my kitchen and bath needs!
leslie k
September 01, 2024
Devin in plumbing has helped us numerous times and every time he has been awesome! So personable, knowledgeable and accommodating! We always shop here because of him! Janette was also incredible… so nice and took care of us quickly and with a smile!
Going on one year since this initial issue.
Bought $5,520 worth of appliances here. Had them delivered into my newly renovated home. Delivery team scratched my floors & cabinets. I put an insurance claim into Pacific Sales and was directed to there insurance claim company Sedgwick. Pacific sales/Sedgwick purposely drag out the claim process so they don't need to fix the damage they have caused.
I have called the local saleswoman Anouk, her management, pacific sales, and the insurance company hundreds of times (literally). The calls go unanswered or my issues go unresolved.
I'm a year into this process. What happened to trustworthy companies that stand by their work....
Oh.. Forgot to mention. I had to have my microwave installed/uninstalled and a new one installed in its place because it had a dent on the face. My oven had a 1/2" gap behind it because the initial delivery team jammed the power cord between the wall & the oven. Had to have that fixed. Unfortunately don't have pictures of those.
This review can be deleted once this issue is resolved.
Needed to buy an oven and microwave. Anouk was soooo helpful and knowledgeable. Helped us compare and figure out what best matched our needs. Mary helped us with the checking out and arrangement process to finish the transaction. The whole process was smooth and easy. They took all the stress out of making a large purchase. Highly recommend their expertise.