Frequently Asked Questions About Pacific Sales Kitchen & Home Ontario
How do I check product availability at the Pacific Sales Ontario?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Ontario store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Ontario stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Ontario store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.5(234 reviews)
Erin F
March 14, 2026
5 out of 5
Excellent staff! Very helpful and kind! We bought our refrigerator from here and will definitely be coming back for future appliances! Thank you guys(:
Sajjad R
March 14, 2026
5 out of 5
David was very friendly and affordable prices!
Maricela C
March 11, 2026
5 out of 5
I came to purchase a washer and dryer, Deanna was very helpful , patient and professional. Pacific Sales has a lot of appliances to choose. Really recommend
Jessica J
March 10, 2026
5 out of 5
Great experience. We worked with Jess and he was knowledgeable and patient with all of our questions. We would definitely recommend this Pacific Sales location and Jess for your appliance needs.