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Pacific Sales Kitchen & Home Thousand Oaks
Services Offered
Yardbird Experience Shop
Find Items in This Store
Specialty Shops and Services
Frequently Asked Questions About Pacific Sales Kitchen & Home Thousand Oaks
How do I check product availability at the Pacific Sales Thousand Oaks?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Thousand Oaks store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Thousand Oaks stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Thousand Oaks store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.8(306 reviews)
Shaina C
December 21, 2025
5 out of 5
My husband and I had the absolute pleasure of working with Johnny to get a new SubZero refrigerator after our less than 10 year old Kitchen Aid but the dust. From the minute we stepped foot in the store Johnny was SO helpful and knowledgeable about our options and was able to field a lot of questions we had about different models. We purchased our fridge on the spot and had delivery set up within the week. Once we got home we realized we had mis-measured our space and we called Johnny back who immediately cancelled our order and re-submitted one for the right size fridge. Our new fridge is now happily humming along and we have been telling everyone we know to go to Pacific Sales for any appliances they need. We will absolutely be back in the future!
paula m
December 04, 2025
5 out of 5
Susan at the front desk was awesome and very patient in processing my many reward and gift cards. A pleasure to work with. I had a great experience and appreciate the excellent service!
Paula M
December 04, 2025
5 out of 5
Johnny with the Newbury Park Pacific Sales location is exceptional. His knowledge and service handling made for a smooth and successful transaction. I will recommend Johnny and Pac Sales every chance possible.
Sarah L
November 25, 2025
5 out of 5
Steve Douglas is the secret sauce that makes this place run. He put together the full appliance package for a renovation I was working on and we couldn’t be more pleased. When I came to him for a replacement on my own personal refrigerator he somehow conjured the fridge of my dreams at the best value. Thank you Steve!