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Pacific Sales Kitchen & Home Thousand Oaks
Services Offered
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Specialty Shops and Services
Frequently Asked Questions About Pacific Sales Kitchen & Home Thousand Oaks
How do I check product availability at the Pacific Sales Thousand Oaks?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Thousand Oaks store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Thousand Oaks stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Thousand Oaks store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.8(321 reviews)
Kathy K
November 12, 2026
5 out of 5
Steve was professional and a great help in choosing all of our appliances for our kitchen remodel. He listened to what our needs were, was super informative and patient with all my questions and changing my mind. He made it a great experience for what could be a very stressful time with so many decisions to make. I’d shop and buy from Pacific Sales again and again! Thank you for great service!
lorraine D
October 16, 2026
5 out of 5
Brandon is so amazing to work with. This is the second time I have walked in to be treated with utmost respect and kindness. He knows his stuff and delivers the information about products without talking down to you or trying to sell the best and greatest. I brought my friend in today and he was just as amazing with her. I happened to call WDC today about a $1000 washer that was one day out of warranty the reply was “You are just out of luck should have gotten the warranty can’t help you” what a HUGE difference from the kindness of Pacific Sales Newbury Park!
ricardo c
September 06, 2026
5 out of 5
We purchase a Zub Zero big commercial refrigerator and we are so happy how Steve, Tony and Susan helped us, they were very knowledgeable about the merchandise and Susan is very professional, nice and friendly, we recommend this team.
Peggy T
August 16, 2026
5 out of 5
Our recent experience with Pacific Sales, Thousand oaks could not have been better. The rebuild of our home has been challenging, and overwhelming. Jonny Starkey's appliance knowledge of products and performance was amazing. Norma was very helpful and patient in faucet selection and Susan was great tying our purchases together. We strongly recommend Pacific Sales, Thousand Oaks, Ca.