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Pacific Sales Kitchen & Home Chatsworth
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Frequently Asked Questions About Pacific Sales Kitchen & Home Chatsworth
How do I check product availability at the Pacific Sales Chatsworth?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Chatsworth store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Chatsworth stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Chatsworth store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.6(220 reviews)
Alberto H
March 16, 2026
5 out of 5
Sam at Pacific Appliances was fantastic to work with. He was attentive, patient, and never pushy while helping us choose our new Café refrigerator. He answered all of our questions and even helped my father-in-law pick out a new BBQ grill.
What really stood out was the customer service—after our fridge was delivered, Sam honored their 14-day price match guarantee and adjusted the price when it dropped. A much better experience than the typical big box store. Highly recommend asking for Sam!
Ricardo L
March 10, 2026
5 out of 5
Very pleased with the help provided by Frank Ruiz. He was very helpful and informative 👍
Javier F
February 28, 2026
5 out of 5
Sam. Excellent service and looking for savings
Mike B
February 26, 2026
5 out of 5
Great service from Appliances department Carlos was extremely helpful and very knowledgeable on the products and discounted items. Rest the sales team was excellent! I recommend anyone to come here for there great service!