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Pacific Sales Kitchen & Home Chatsworth
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Frequently Asked Questions About Pacific Sales Kitchen & Home Chatsworth
How do I check product availability at the Pacific Sales Chatsworth?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Chatsworth store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Chatsworth stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Chatsworth store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.4(149 reviews)
Juan R
February 01, 2025
5 out of 5
Natalia at PS Chatsworth was very helpful and friendly. She helped us with all our questions and we were able to make the decision to buy!
Nancy F
December 28, 2024
5 out of 5
Carlis was very knowledgeable and provided excellent customer service
Ramon L
December 23, 2024
5 out of 5
Frank Ruiz was helpful and handled our questions with great professionalism. Made our purchase a breeze.
Gabby R
December 16, 2024
5 out of 5
I had a fantastic experience at Pacific Sales! My husband and I visited to shop for new kitchen appliances, and we were pleasantly surprised by the wide range of inventory and, most importantly, the exceptional service provided by Sam Picon.
Sam is incredibly knowledgeable and professional. He addressed all our concerns and made the entire process smooth and hassle-free. If you’re in the market for new appliances, I highly recommend reaching out to Sam at Pacific Sales, you won’t regret it! I’m a very happy customer and can’t wait to receive my new Thermador appliances!