Frequently Asked Questions About Pacific Sales Kitchen & Home Chatsworth
How do I check product availability at the Pacific Sales Chatsworth?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Chatsworth store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Chatsworth stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Chatsworth store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.5(197 reviews)
victoria
September 26, 2025
5 out of 5
The best employee are Sergio, Natalia and Sonia. Thank you very much for your help and support!
Jenni d
September 19, 2025
5 out of 5
Memo was so helpful with purchasing Kohler sinks! He was able to beat the Kohler website price, and we were also able to utilize our 15% off for opening a card. It was one less thing to worry about with our kitchen remodel.
Effy A
September 19, 2025
5 out of 5
Frank was very knowledgeable, professional and efficient. At least 5 stars!
Linda M
August 29, 2025
5 out of 5
It was a genuine pleasure doing business with Pacific Sales. All of the employees were friendly and helpful. Our salesperson, Allan Amarillas was very professional and knowledgeable. We were shopping to replace two bathroom plumbing fixtures and Allan was able to help us decide by explaining the different features of the many examples on the showroom floor. Because of our positive experience we will definitely be return customers.