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Pacific Sales Kitchen & Home Chatsworth
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Frequently Asked Questions About Pacific Sales Kitchen & Home Chatsworth
How do I check product availability at the Pacific Sales Chatsworth?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Chatsworth store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Chatsworth stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Chatsworth store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.6(258 reviews)
Denis M
October 17, 2026
5 out of 5
Sergio in the plumbing department was excellent with good customer skills with a lot of patience and he is bilingual. I highly recommend him
Kathy K
October 13, 2026
5 out of 5
Excellent service, very knowledgeable, the only place to buy!
Marvinis S
October 09, 2026
5 out of 5
My husband and I had such a wonderful experience today thanks to Sergio and Carlos! Both were incredibly helpful, professional, and friendly throughout our purchase. They went above and beyond to make sure we were taken care of, answered our questions, and made the entire process smooth and stress-free. Their excellent customer service, patience, and genuine willingness to help really stood out. It’s refreshing to come across people who truly care about their customers. We couldn’t be happier with our experience and highly recommend asking for Sergio and Carlos! Thank you both for making today’s purchase such a pleasant experience!
Kylee S
October 08, 2026
5 out of 5
So great - after shopping around a few places, including their parent Best Buy store, it was nice to walk in, be greeted and walked around the store, have our questions answered and feel helped. Allyn was great!