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Pacific Sales Kitchen & Home Pasadena
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Frequently Asked Questions About Pacific Sales Kitchen & Home Pasadena
How do I check product availability at the Pacific Sales Pasadena?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Pasadena store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Pasadena stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Pasadena store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.5(163 reviews)
Bryant C
August 05, 2025
4 out of 5
I purchased a water filter for my kitchen and it was a different type since my original filter model was discontinued. I couldn't install it and returned it to Pacific sales in Pasadena. I didn't know that there was a 14 day return policy and it was at least a month since i purchased the filter. The saleperson Kate, was very understanding and allowed me to return the filter with a full refund. I really appreciate Kate and the staff at Pacific sales for their service and kindness.
Joyce C
July 31, 2025
5 out of 5
Excellent salesman and service.
Chris and Anna!
armond k
July 26, 2025
5 out of 5
I couldn’t be happier with the refrigerator from pacific sales! From the moment it was delivered, it exceeded all my expectations. The sleek design fits perfectly into my kitchen, and the storage space is incredibly well-organized.
Big shoutout to Mike and Jack for helping me choose the perfect model! They were knowledgeable, patient, and truly listened to what I needed. Their recommendations were spot-on, and they made the whole process smooth and stress-free. If you’re in the market for new appliances, make sure you ask for Mike and Jack!
Brock K
July 26, 2025
5 out of 5
Michael was still informed and extremely helpful.