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Pacific Sales Kitchen & Home Pasadena
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Frequently Asked Questions About Pacific Sales Kitchen & Home Pasadena
How do I check product availability at the Pacific Sales Pasadena?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Pasadena store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Pasadena stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Pasadena store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.5(167 reviews)
Mark L
August 27, 2025
5 out of 5
We’d been struggling to find a built-in microwave that fit our existing cabinet cutout—bought (and returned) two from other places. Then we met Jack, the GM at Pacific Sales & Kitchen. He listened, checked our dimensions, walked us through a few options, and found the exact model we needed in minutes. No upsell, just knowledgeable, friendly help.
I only wish we’d come here first and saved ourselves the hassle. They’ve got a wide variety and true experts who know their stuff. Highly recommend Pacific Sales & Kitchen!
Charles B
August 25, 2025
1 out of 5
Why is this place not open on mondays real stupid!
Amy C
August 09, 2025
5 out of 5
This is the second time that I go in and see Jack for his help. He always makes time to help and get us everything we need within budget. We loved that he knows his products and can always recommend without pressure.
10/10 recommended!
Bryant C
August 05, 2025
4 out of 5
I purchased a water filter for my kitchen and it was a different type since my original filter model was discontinued. I couldn't install it and returned it to Pacific sales in Pasadena. I didn't know that there was a 14 day return policy and it was at least a month since i purchased the filter. The saleperson Kate, was very understanding and allowed me to return the filter with a full refund. I really appreciate Kate and the staff at Pacific sales for their service and kindness.