How do I check product availability at the Hulen Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hulen Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hulen stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hulen Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3387 reviews)
Yorbis V
February 28, 2025
5 out of 5
Mui buena.. muchas gracias Srta. Marie
GTA G
February 27, 2025
1 out of 5
Me and my wife went in and decided to buy rev air blow dryer for 429 dollars. They went in the back and grab it, but didn’t give it to us. She said she will walk it to the front. Made us feel uncomfortable because we wasn’t even done shopping
Response from Best Buy
February 27, 2025
Hello and thanks for reaching out on Google.
We understand the frustration of this experience. Certain products we sell do remain locked up until you checkout, so for customer convenience, employees will leave the item at the front counter so that you can continue shopping and it will be ready for you when you head to the front. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64862863.
Kindly,
^Graham
Trey K
February 24, 2025
3 out of 5
Well staffed but geek squad has never delivered on anything they ever explicitly stated they would for me
Have me come in for something then say sorry we actually can't take a look at it today. No communication between them and the employees taking calls / appts
Response from Best Buy
February 25, 2025
Hello, Trey,
Thank you for your review and feedback. I'd certainly be frustrated if information I was giving was not being relayed to the store. We'd like to see if we can assist. Please send a private message on social media with your name, phone number, and email. Please mention Google Review 64850160 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Sincerely,
^Meghan
Mary H
February 21, 2025
3 out of 5
Expected a phone I was told was in stock and it was pre purchased on.
Response from Best Buy
February 21, 2025
Hello, Mary Hernandez,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64839452. Please send us a private message providing us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64839452
Thanks,
^Ezra