Jake M went above and beyond during my visit. He installed my vented dash cam securely and took his time making sure everything was done right. What really stood out to me was how patient he was, he took the time to answer all my questions and told me that I could call them back if I still had more questions. I felt very confident and informed. You don’t get that kind of service everywhere. I really appreciate his kindness and professionalism!
They have cool stuff, but the customer service is borderline harassment constantly getting asked if I need help when I'm trying to browse, I don't want you to help me, if I want something I'll buy it. Then get bombarded about their credit card or best membership, I don't want it and most people who come in do not want that junk
Response from Best Buy
July 21, 2025
Hello,
Thanks for sharing your feedback. I know when I visit a store, I like to look a bit and only ask for assistance, when I need it. I can understand being constantly approached and asked about the credit card and membership offers, wouldn't be an ideal experience.
We'd like to look into this further with you. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/h79gh5), Twitter/X (https://bby.me/1nubrw), or Instagram (https://bby.me/ti5y2y), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. Please also refer to your "Google review #18302" in your message.
Sincerely,
^ Melissa
Thank you for all the great customer service. The three gentlemen I encountered were nice and helpful.Anything and everything needed my questions were answered or there were recommendations to follow!
Overall pleased 🥰
Very friendly person who helped me get exactly what I needed. Great selection and competitive prices. I would go here again. The store was nice and clean. All the staff asked if they could help but did not put anything on me or try to pressure me into a sale. They gave me the information I needed to make a good decision.