Demencia B
January 24, 2025
They fixed my gaming computer definitely good service
collaps3
January 22, 2025
I might butcher her name but it's something like lakethea? She was WONDERFUL, went in trying to apply for a credit card but I was having issues with my id, she wasn't bothered at all and made me feel valued, her kindness made me decide to buy a laptop on the spot !! She makes me wanna come to best buy more often! Thank you for helping me get the perfect laptop for me!
Bought all my items here but when I have problems they can't fix them on my phone. The Rep was actually there and couldn't help them the tech guys couldn't help, lastly had to set up an appointment with geek squad requiring me making multiple trips. They also couldn't fix my Samsung S23
Usually I get better service here but last three visits have been horrible
Response from Best Buy
January 22, 2025
Hello, Robert,
Thank you for leaving us a review. I understand the importance of receiving courteous customer service. We appreciate your feedback, and would like to formally document your interaction in our corporate system. If you could, please reach to us via social media. Our team of experts would be happy to assist you on the following platforms:
Facebook (http://facebook.com/BestBuy)
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Kindly mention the phrase "Google Review, Convo #64718080" when reaching out via social media.
Thank you,
^Ruby