Best Buy Blakeney

Rob was really nice and helpful!

Brian in the TV dept was super helpful

Did an online order pick up. Was in & out very quickly

This Best Buy is not worth the frustration. Being the only Best Buy store within a large radius, you’d expect a smoother experience—but that’s not what you get. Even simple purchases feel risky here because returns are such a painful process. Be prepared to potentially wait close to an hour just to reach the counter, only to be told your return can’t be accepted. We experienced this (11) years ago, avoided the store for over a decade because of it, and unfortunately decided to try again recently—only to run into the exact same issue. It’s incredibly frustrating and feels like you’re left with very little flexibility once you’ve made a purchase. If you don’t want to risk being stuck with an item or having to drive to another city just to resolve an issue, it’s hard to recommend shopping here at all. After seeing a similar experience in another review, I also want to share what happens when trying to call the store about product availability. The owner suggests calling ahead to confirm stock—but in practice, every call is routed to an overseas customer service center (India) regardless of the menu option selected. When you ask to be connected directly to the store, you’re often told they cannot transfer the call. I’ve spent 15+ minutes repeatedly redialing just to reach someone who can even attempt to connect me. And even then, if the store doesn’t answer, you’re forced to start the entire process over again from scratch. So I have to ask—how is that an acceptable system for customers trying to simply confirm availability before making the drive?