Best Buy East Houston

The staff is extremely knowledgeable and nice.

All electronics you need. Staff was helpful.

I shopped at this store for years. I don’t understand why I can’t go and ask questions. If I am confused about something and I come in a store to ask a question. How am I the problem? How am I a rude person? A manger Ron told me “You wasted 20 minutes of my time”. I have spent at minimum $10,000 at this store. I have recommended people to this store. All I did was ask questions about price matches I have made and followed instructions from customer service to come to the store and I get treated wrong. Ron, the manager, was rude to me, all he had to do was tell me to contact customer service. He continued to help. He didn’t want to help me from the start. I don’t work at Best Buy I don’t know what to do, he saw a something on the screen and stated “he never seen that before I don’t know what that is”. He told me he does not know what to do and this is customer service. When that happened to double check after he stated he doesn’t know I wanted to speak to another manager to see if they were aware of what to do. He said “Why?”. I didn’t want to be rude and said “Can I just speak to someone else”. He got upset and stated “You wasted 20 minutes of his time”. If I am in the wrong that makes absolutely no sense. I have been friendly and willing to work with Best Buy. No one knows what others go through in life and people wonder why people go suicide, have seizures, anxiety, and depression.

Muy mal servicio te asen esperar mucho y alfinal ni te ayudan