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Best Buy East Houston
Services Offered
Geek Squad Services
Windows Store
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy East Houston
How do I check product availability at the East Houston Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Houston Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Houston stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Houston Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2251 reviews)
Onel G
June 28, 2025
1 out of 5
Compré una laptop no duró 3 meses y y la respuesta por parte de ellos es que el dinero lo ponen en crédito obligando al cliente a comprar aquí mismo teniendo en cuenta que la laptop costaba por encima de los 2k
Amada R
June 27, 2025
5 out of 5
Excellent service and good prices 👍
Leroyda K
June 25, 2025
5 out of 5
Ordered online and picked it up, smooth process
L R
June 02, 2025
1 out of 5
I made an appointment online to have my screen repaired. I specifically put in the comments what phone and what repair. When I got there, check in took a long time and the girl said she would check to see if they had the part before the repair. I said okay and confirmed that I was okay with paying $379 for the screen repair. When she came back she told me they had the part but that they can’t do it today because the repair tech is getting ready to leave for the day. Extremely unprofessional. Why take appointments if you’re not going to honor them?! I had to take my newborn out just for this appointment and had my time completely wasted. It’s a lot of work to take a baby out and I’m extremely upset I was turned away after following their instructions and scheduled appointment hours. And it was extremely hot in the store. LAZY WORKERS!!!!!!!!