Always a TV sale going on.
Derek B
September 24, 2025
I purchased a TV online from Samsung and Best Buy Ahwatukee the retailer. The whole process took less than an hour, including the pick up. The associate loaded the TV in my car with no issues. An extremely pleasant experience.
I came in for a camera lens case, selection here is limited compared to Chandler Mall store. Mall store did not have any cases either, ordered off of Amazon.
Joshua P
September 16, 2025
Complete waste of time going here. No wonder the store was completely empty. After waiting around for about 15 minutes, not one employee said anything to me. Then a guy came up to try and help me to upgrade my phone, read off an address I haven’t lived in 21 years that apparently you guys have on file. Then proceeded to tell me I wouldn’t be able to upgrade my phone even though I’m eligible for an upgrade. I’d have to wait a month for my phone or something. It was very confusing very poor customer service very uncomfortable in general
Response from Best Buy
September 16, 2025
Hello Joshua,
Thanks for reaching out and providing your feedback, It's unfortunate for us to hear that you were having such a hard time getting you phone updated at the Phoenix location. We'd love to see if we can help. To connect with a representative, you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #44213 in a private message.
Facebook (https://bby.me/e0rfy5)
Twitter/X (https://bby.me/iec487)
Instagram (https://bby.me/3r4lst)
Thanks,