Frequently Asked Questions About Best Buy Eldorado Pkwy
How do I check product availability at the Eldorado Pkwy Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eldorado Pkwy Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eldorado Pkwy stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eldorado Pkwy Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2701 reviews)
Nathan K
August 16, 2025
5 out of 5
Great experience get to tryout
Jon G
August 16, 2025
5 out of 5
Directions took me to directly to the store I wanted
Paul H
August 12, 2025
5 out of 5
Love the selection here and knowledgeable staff. Great deals on laptops and financing also. Got an HP Omnibook Ultra for work and personal use.
Brad O
August 09, 2025
1 out of 5
What happened to customer service? Walk in’s are not available any longer like they use to be, by appointment only. No one mentioned this when I spoke to a Geek squad employee yesterday. Your employee at the desk was cold and un-helpful at best. I’ll find someplace else to spend my money going forward
Response from Best Buy
August 09, 2025
Hello Brad,
Thank you for your Google Review. I can understand your feelings about some the recent appointment changes, if you have a moment to reach out to us on Social Media we can try to answer any questions you may have and set you up with an appointment. To start, send a private message referencing Google Review 26736 at one of the links below.
Facebook (https://bby.me/p0m4mu)
Twitter/X (https://bby.me/6ob096)
Instagram (https://bby.me/cb6yge)
Thanks,
^Ezra