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Frequently Asked Questions About Best Buy Highland

How do I check product availability at the Highland Best Buy?
How do I check my order status?
My local Highland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Highland stores’ holiday hours?

Recent Reviews

4.2
(3412 reviews)
Richard M
June 05, 2026
1 out of 5
Absolutely horrible experience at Best Buy. My mother and I were shopping and needed assistance, but it was nearly impossible to find anyone willing to help. Employees were standing around in groups talking and chatting while customers were left searching for assistance. We ended up having to hunt someone down just to get basic help. Customer service seemed to be the last thing on anyone’s mind. Very disappointing experience, and unfortunately, we will not be returning.
Jon R
June 04, 2026
1 out of 5
I wouldn't recommend buying anything movie related from this place to anymore. They allow 3rd party sellers to sell to you thru best buy and they obviously are in favor of allowing these sellers to sell boot leg trash. They also don't deliver your items and steal your money then ghost you when you try and get things resolved.
howie n
May 26, 2026
1 out of 5
Just got credit card today and I don’t think I wanna buy nothing from them. You were telling me that I purchased something and you tell me in order to prepare my little laptop. It takes you three hours. Best Buy is not getting my business no more because of that if something is in the store, I should get it within an hour. I should be able to walk in the store and get it.
Response from Best Buy
May 27, 2026
We understand the frustration when your order experience does not go as expected. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/Q6lUVs), Twitter/X (https://bby.me/sqe0mH), or Instagram (https://bby.me/VepzII), and mention your Google review, 157624.
Sharon P
May 21, 2026
5 out of 5
This place is great A very big selection of appliances There prices are the best Julie was great I definitely would go back there

About Best Buy Highland

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