Purchase and had them to install an automatic start for over $500. 2 years ago, Just for it to stop working, called to see what I can do about. It I was informed that it is no longer under warranty, and I will have to re-Purchase, And pay for it to be reinstalled. Was recommended to them because they are supposed to be very good. 😔😔☹️
Response from Best Buy
April 17, 2026
Hey there, Dionne,
We understand your concerns surrounding your service. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/X1Xjcc), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #142745
People are very helpful here
They do not want your money! Don’t waste your time going into the store. Order from Amazon. I went to buy a case for my iPad, there was only one left that was slightly damaged. I took it up to the counter and asked if it could be marked down since they had no more in the back. Management would not offer a discount on an already damaged product. And suggested that I order something online. I’m already here, why would I waste my time ordering online where I could’ve done that in the first place?!??
Response from Best Buy
March 30, 2026
We understand the frustration when you could not get a new case for your iPad in one of our stores. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/DvAvnB), Twitter/X (https://bby.me/Mmyf0T), or Instagram (https://bby.me/drOx8P), and mention your Google review, 136629.