Adrianna Was my sales representative yesterday. She was very helpful and kind. I enjoyed a conversation about kindles and physical books with her. 10/10 customer service for Adrianna !!!
I spoke to Giovanni, from Best Buy, to have my dash cam set up. I informed him, I missed the last appointment, due to it bring at 6:40 pm. I only wanted to reschedule. After waiting on the phone for minutes more, he tells me O ly my husband can reschedule. I proceed to tell him, that no one said this to me the last two times I rescheduled, why this time? He was rude and didn't seem to care. I have already paid for this service or I would not go here. People seem to think you have to do business with them. Rudeness and disrespect does not work for me. My husband is a physician and simple things I try to do myself. I explained all this to Giovanna, but it didn't matter. It didn't matter it was paid for or that I've done the rescheduling every time in the past. How else would I be able to tell him all this. Definitely poor customer service. Now, my husband has to stop seeing patients to call Brst buy to get a dash cam appointment.
Darious H
October 16, 2025
Inventory seemed very lite, and customer service shabby, maybe the focus more on online price matching because in store was poor
The staff was patient and very knowledgeable.