My email was wiped out and BB restored it.
The geek squad tech was great and fixed my phone in seconds.
My sales experience was great a the Woodmore Bestbuy. My delivery and lack of customer service is a ZERO! I paid and extra $100 to have my dishwasher delivered ONTIME. Contractors are here for my remodel and NO dishwasher. It seems I have to wait another week.
Back story, went to pick up dw and it would not fit in truck. Was going to get a friends truck to come back and get it. The sales person insisted that they could get it to me and ON time (not knowing they were charging my husband for this).
It is not on time and I can't get a hold of a manager to fix or expedite this order. Cant find the dishwasher else where, I checked. I have called at least 6 times in 3 days and the system just transfers you to a general number. Today (day 4) I get a call to confirm its coming on Saturday and still NO manager. I WILL NEVER SHOP AT BESTBUY AGAIN!!!!
I thought Lowes was bad but this is Ridiculous.
Response from Best Buy
August 14, 2025
Hello, Ell L,
Thank you for your review. I can certainly understand being frustrated that a delivery appointment did not happen as expected. If you are in need of assistance or want to formally document your experience, please send a private message on social media. Please include Google Review 28955 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Regards,
^Meghan
Great selection of everything electronic.