Best Buy Woodmore Towne Centre

A very poorly run store. It was severely understaffed and we waited 30+ minutes just to be told that an associate would help us. There was one associate with a line of several people while there were 3 employees stationed behind customer service seemingly doing nothing. If I had walked into a store without any employees it would have been the same experience if not a better one. I advise you to take your business elsewhere.

Not a bad location, but it's not an exciting location. When you walk in, you don't hear the T. V is playing, you don't get any sense of enthusiasm. I remember the days when you used to go to a Best Buy and it seemed like it was so much going on. I guess that's the thing of the past. We walk into the left. That's where you go to pick up your online purchases. I think that's too much space. They should be doing a lot more with that other than reserving. It for online purchases, it just appears to be a lot of space that is Not being used efficiently. I do not recommend having your car. Radio installed at this location unless it's the last option. I prefer the locational Rockville Pike. They last, I visited the two locations.They appear to be more knowledgeable and friendlier

A real person was readily available and guided me to products and gave info on them.

I went there about an hour before closing. While they did not have in stock what I was looking for (from the list of Cable provider compatible cable modems/routers), there was this one agent who was awesome and was able to explain the ins and outs of certain cable modems and routers. I wish I remembered his name as I would post it here.