Uriah's w
November 19, 2024
Very awesome staff very helpful as well
Very bad buying experience. The customized door panels of the refrigerator I bought in the store were not completed for more than a month. I made an appointment and waited for a day at home. They said they would arrive between 8 and 11 o'clock, but they didn't arrive until 3 o'clock in the afternoon. After they arrived, the refrigerator door panels were seriously deformed. I was scheduled to wait for another day after 20 days. After 20 days, I waited at home for a day. They came to install it at 3:45 in the afternoon, but only half of the door panels were installed. I had to call customer service for the other half. It wastes your time and money. It is a very untrustworthy merchant.
Response from Best Buy
November 13, 2024
Hello there, Two
Your feedback on Google my Business is appreciated. having so many issues with customer door panel for refrigerator is frustrating. We would like to know more about experience, here at the corporate office.
Reach out on social media with the links provided. Please mention "Google Review 64423968" when you are reaching out, provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Nothing I can't find online at a cheaper price
Response from Best Buy
November 11, 2024
Hello, Ryan.
We would love the chance to help you locate what you are looking for!
Please feel free to send a private message to one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and one of our agents will be glad to assist.
Best,
^AllisonS