How do I check product availability at the Allen Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Allen Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Allen stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Allen Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2639 reviews)
Eric W
December 05, 2025
5 out of 5
Great computer, tv cellphone store
Rachel
December 02, 2025
1 out of 5
RIP Best Buy. Another big corp that is making policies that totally fail the customer. A 2 week return window is absolutely absurd. Unopened and unused merchandise should be returnable.
This is my second big disappointment with Best Buy and I won’t be returning until they have a “going out of business” sale.
Response from Best Buy
December 02, 2025
Hello Rachel,
Thank you for your review. We appreciate you taking the time to share your thoughts on our return policy. Our customer experience is important to us, and your feedback is valuable in continuing to improve.
To formally document your concerns, feel free to reach out to us in a private message or DM on any of our social media links below. Be sure to mention your Google review 80192.
Facebook: https://bby.me/cmky6a
Instagram: https://bby.me/trs8us
Twitter/X: https://bby.me/vigkzp
Waqas
November 30, 2025
2 out of 5
The store is disorganized.
Kashif I
November 26, 2025
5 out of 5
That is amazing store and customer support is excellent