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Best Buy Allen
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Allen
How do I check product availability at the Allen Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Allen Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Allen stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Allen Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2427 reviews)
Dan K
November 17, 2024
5 out of 5
Went to get my laptop diagnosed at geek squad . And gavin knew exactly what he was doing and showed me evidence on what my problem was. Very helpful
Chris
November 13, 2024
4 out of 5
Very good place to buy electronics, but there are not many things to try out, so it kind of defeats the purpose of buying in sotore.
Jeroldyn C
November 08, 2024
5 out of 5
I have always had a love and hate relationship with best buy but this time it was just love! I first went to the best buy in Plano and the lady in customer service weren't able to help me due to a "store policy" of not accepting temp ID (cause I just renewed my DL), so I went to best buy in Allen hoping that they would have a different approach to this situation. And I was right, thank God. Nehemiah was the one who helped me trade in my old Macbook Air. She was very nice, very efficient, has great demeanor and customer service is top notch! I am grateful that she was the one who helped me for trade in. I also needed to buy a new laptop since I just traded in the old one and Jordan was the one who helped us. He was also very nice and efficient! I really appreciate both of them for helping us! Loved the experience for sure!
Zak
October 31, 2024
5 out of 5
Emily in customer service was awesome!