Arlene M
September 30, 2025
The staff is professional and helpful.
Amanda T
September 27, 2025
Store service for online pickup was fast and easy but the actual online order was difficult with many UX errors, the screens closing and payments not working properly. Online experience is why I give this 3 stars. Was difficult to complete my purchase.
Response from Best Buy
September 27, 2025
Hi, Amanda,
We are so sorry to hear about your issues with the app. Please contact us at bestbuymobileapps@bestbuy.com for assistance with any app related issues you're having. We'd be happy to help!
I had a great experience at Best Buy thanks to Manager JZ. He went above and beyond to make sure I got exactly what I was looking for. JZ really listened to my needs, gave clear and honest advice, and made the whole process smooth and easy. It’s rare to meet someone so professional and genuinely helpful. If you visit this store, I highly recommend asking for JZ — he’ll make sure you leave satisfied.