Phillip N
September 05, 2025
This five stars it not for BestBuy. It's for Alli who sovled the problem BestBuy brought to me within 30 seconds.
I arrived at this location at 2pm to return/exchange a wrong item which they sent me. It took 3 (2 in-store, 1 on the hotline) associates to work on my problem, and they couldn't solve it. Alli arrived and got it done within 30 seconds. I left BestBuy at 2h45pm.
Daniel F
September 02, 2025
Just bought a $1600.00 TV. The process of dealing with the new sales person was pretty good. The check was spending more time being sold on miss leading promotions including getting your Best Buy membership and apply for store credit card. I went ahead with the sale, wish I walked out! I doubt I will ever use the points either.
Response from Best Buy
September 02, 2025
Hi, Daniel,
Thank you for sharing your review with us. We never want you to feel pressured into a solution that does not meet your needs, as we understand how that can really create a situation that is not very welcome. We would like to follow up to discuss the matter further.
Please feel free to connect with us through private message on Facebook (https://bby.me/vkzrwr), Twitter/X (https://bby.me/51qlv2), or Instagram (https://bby.me/7d0niq). When reaching out, please include "Google review 38596" in your message. Thanks!
Regards,
^April
Mubeen K
September 02, 2025
Adil was great help! He assisted me with scheduling speaker installation, gaming console and a laptop.
Adil is amazing! He helps us on every visit to Best Buy and is very knowledgeable on a wide range of different products! Excellent customer service skills.