Matthew
September 09, 2025
DO NOT BRING YOUR IPHONE HERE FOR REPAIR! Made an appointment through Apple to have my screen repaired by this stores “geek squad” And they returned my phone with more problems than it had before they fixed it, and proceeded to lie about it And refused to give me my money back, Even though I had documentation from them proving otherwise! I had to get an apple support manager on the phone and go back in the store and actually got these guys to lie about the diagnostics data where she could hear it! After that she filed an official complaint against the store with Apple management Apple is replacing my phone and Even sending me free AirPods for my Trouble. But do yourself a favor avoid this place for any repairs, even if you do it through Apple’s website
Nadya F
September 06, 2025
Geek Squad has no communication with their online or the 1800 customer service department. I was quoted 169.99 for phone repair online and by phone. I got there they told me it was going to be 600.00. They just told me that the customer service lied to me and they don’t have a way to update the pricing online. I was more than shocked with the lack of communication between their departments. Very disappointed. Wasted 2 hours driving from a couple towns over.
Friendly and helpful employees.