Service is hit or miss, took a long while before we got approached.
Very unhappy with Geek Squad, my wife and I have had issues with our dryer for many months now and still they won’t replace it.. they have sent many techs to replace all parts and still have us hanging without a working machine, the last time a tech was here was Feb 1st 2025 and ever since then we’ve been without a working dryer, very unsatisfied with our treatment, being loyal Best Buy customers for many years… I am shaking of right now of anger 😡 😡 😡
Response from Best Buy
February 26, 2025
Hello and thanks for reaching out on Google, Jose.
We understand the frustration when your dryer is not working as expected. We'd like to review this further. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, and mention your Google review, 64857633.
Kindly,
^Graham
Go to electronics store! Very attentive and friendly service.
Cecilia C
February 20, 2025
Muy agradable la gente en este lugar, 10 de 10 en servicio y amabilidad. Ojalá así fueran en todos lados