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Services Offered
Geek Squad Services
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Car & GPS Installation Services
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Frequently Asked Questions About Best Buy Moore
How do I check product availability at the Moore Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Moore Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Moore stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Moore Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1708 reviews)
Rayna E
June 29, 2025
5 out of 5
Cool store. Easy shopping experience.
Shane S
June 28, 2025
1 out of 5
I know Best Buy has not been the store it used to be and it sure showed tonight. Came in for a phone accessory and when it was time to check out the cashier was dealing with a customer and they were doing a refund/ exchange and he kept messing up and in doing so was taking a long time. He did see me and the person behind me but did he call for back up no, no he did not. It was taking so long the guy behind me went to the phone counter to get someone and he checked them out. Then the first cashier took the people he was working with and walked away somewhere else. I went to the phone counter and asked if there was anyone else that could help check anyone else out and he replied nope and go suck a lemon, fantastic customer service. So we left and went to Wal Mart and got what we needed. Also there was a women waiting for geek squad and she had been waiting even longer. Point don’t go in if you don’t plan on waiting 30 for service Best Buy only has 4 people working.
Natalie S
May 30, 2025
5 out of 5
Ashante was super helpful! He price matched our tv for a better price, and got us an earlier delivery date. Everything was explained super well, will be coming back :)
silver s
May 26, 2025
1 out of 5
Horrible experience. The manager Ashanti does not know what he is doing! The girl knew that she messed up on my warranty return and needed him right there to fix it. He looks at it and then walks away and says I gotta go finish what I was doing first by the time he came back what she needed to have fixed, he could’ve done earlier in a 5-10 minute window frame and it would’ve corrected itself, but because he took his time getting back, he couldn’t correct it so he messed the whole thing up and had to give me a refund on a card I don’t even have anymore than continues to say how he thinks it should be mailed to me but was unsure. The unprofessionalism is real! So I had to purchase a new screen protector and hope that I receive the refund on the one the messed up on!! This is absolutely ridiculous! DO NOT RECOMMEND!!!!