Bought a tv for my folks as theirs happened to die unexpectedly. The guy who loaded me up was great. It was ready fast too!!
I wouldn't recommend getting an aftermarket stereo installed from here. They told me my dash kit wasn't compatible with my car because it had a navigational system, Crutchfield, where I bought the kit, told me that it was. If Best Buy didn't want to install my stereo, the tech could have just lead with that.
Know what you need or will find out
Train your employees that they need to be forthcoming and honest when they are trying to get someone to sign up for a credit card they do not need to frame it like it is a store rewards card they need to tell customers it's a credit card
Response from Best Buy
March 08, 2026
Hello Lucianna,
Thanks for reaching out and providing your feedback. We would love to document your experience, a poor interaction for something a simple credit card application is never ideal for a great experience. We would like to see if we can help in any way. Can you please connect with us through social media you can find us on Facebook (https://bby.me/kcx40a), Twitter/X (https://bby.me/xgygh8), or Instagram (https://bby.me/2vn83l). Please also reference Google Review #127132. Looking forward to hearing from you!