Best Buy Culver City

Very helpful sales associates, competitive prices on big ticket items (TVs, speakers, appliances, smart home gear, etc.). Shout out to B who helped me decide on the right big screen TV for my new home. B did an excellent job talking me through all the options in detail and finding me the best possible deals Best Buy had to offer. It's so easy to buy electronics online now, but my experience showed me there are definitely advantages to shopping for some gear in person.

I’ve always trusted Best Buy for my electronics and tech needs, but my recent experience at this location was deeply disappointing. I was treated disrespectfully by the store manager(Mr Das).He was very arrogant. I bought screen protector from Best buy and it is under warranty .They denied to replace my phone screen protector and misbehaved (Mr Das) and he also said i don't care about your google review. He also said if you buy new phone then we can give discount instead of replacing screen protector.He was forcing me buy something from best buy. As a paying customer, I expected to be heard and treated with basic courtesy—especially from someone in a management position. Instead, I was met with a dismissive attitude that left me frustrated and disrespected. I hope this feedback encourages Best Buy to prioritize customer service and retrain their leadership team on how to engage respectfully with customers. Everyone deserves to be treated with professionalism and basic decency.

Greek supporters, great job introducing you to your new electronics. Home visit support, worth the price

Purchased a levano laptop and my service tech was excellent. Explained everything in detail and what discount bundles were available.