header_logo

More to Explore

Frequently Asked Questions About Best Buy Wheeling

How do I check product availability at the Wheeling Best Buy?
How do I check my order status?
My local Wheeling Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Wheeling stores’ holiday hours?

Recent Reviews

4.1
(1094 reviews)
Renee M
November 22, 2024
1 out of 5
Why can't I call the store directly? I have an issue that I need to speak with the store manager directly to fix. I get redirected to a "help center". Now I'm supposed to wait up to 48 hours for a call from the store? What kind of business is this?
Response from Best Buy
November 22, 2024
Hi, Renee, Thank you for sharing your review with us. We understand how important it is to be able to receive assistance with a concern when needed. We would be happy to review this with you and assist however possible. Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64458426" in your message. Thanks! Regards, ^April
J. K
October 29, 2024
2 out of 5
These stores have severaly gone down hill.
Response from Best Buy
October 29, 2024
Hello, Thank you for sharing your review with us. We understand your most recent visits have not been proper reflections of the experience we aim to provide and would like to follow up to learn more about ways we may improve. Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64366183" in your message. Thanks! Regards, ^April
Richard B
October 10, 2024
5 out of 5
Nice store but they don't tell you about charges for recycling old electronics, I had to get a credit card to recycle a old tv
blood t
August 26, 2024
3 out of 5
Went for a gaming computer mic and asked where to find it the employee sent me to the speaker section and about a month before I brought a apple pencil/ipad and asked another employee if it was the right one for the ipad and it was not even though he said it was 4 times
Response from Best Buy
August 26, 2024
Hey there! Thanks for reaching out and providing your review. We are disappointed to hear about your recent experience trying to find the products you were looking for in our store. Can you please reach out to us on social media so we can assist and document your feedback? You can reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) and let us know that you are reaching out about your Google Review 64121663. Thanks, ^Connor

About Best Buy Wheeling

bestbuy.com