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Best Buy La Crosse
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy La Crosse
How do I check product availability at the La Crosse Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local La Crosse Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy La Crosse stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the La Crosse Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2332 reviews)
Amber W
March 14, 2026
1 out of 5
I went to Best Buy and found a washer & dryer I really liked, so I bought it and scheduled delivery.
On delivery day I waited for 2 hours and then they call and say they cannot deliver it that day, and the next available day they can deliver it (while I am not at work) is 2 weeks from now. So I agree, not a big deal.
2 weeks later, they come with the washer & dryer, but the washer is dented. They get customer service on the phone & agree to send me a $150 gift card and I agree, so they set it up for me. They said it was just cosmetic.
They do the trial run of the washer and water goes everywhere. They help me mop it up and said it was the emergency drain plug (by where the dent is). They dont help move the fridge or washer machine to mop under it, as they didnt think water went under there. They fix it then leave, and then it started leaking again (not as bad but still a steady drip). I moved the fridge and there was a bunch of water under there, but I couldnt move the washer & dryer (stacked on top) alone bc its too heavy.
So I call customer service and they said I would need to spend $200 on a new washer for them to replace it, and i said ti apply the $150 gift card towards it and they said that had been canceled. And either way they cant get out here for a week. I was worried the water under the washer would damage the floors but they said if that happens I would need to fill out a claim form. Didn't inspire tons of confidence on that process...
So now I have to wait a week for them to come back and get their faulty washer & dryer, hoping it doesnt damage the floor in the meantime. I've wasted 2 Saturday mornings so far on this and will be a 3rd one next week, and I still dont have a working washer & dryer.
I won't be doing business with Best Buy again, and will find somewhere else to buy a washer & dryer from.
Response from Best Buy
March 14, 2026
Hi, Amber,
Thanks for taking the time to leave a review. This certainly sounds like a frustrating situation.
If you require additional support on this matter, please send us a private message using social media. Our team would be happy to take a closer look and assist you where possible on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google review #129315” when reaching out for support.
Greg B
March 12, 2026
5 out of 5
Bought a nice set of Kenwood 6x9 speakers sound fantastic thank you
Adrian T
March 10, 2026
5 out of 5
I've been very happy with this Best Buy. They actually know their stuff, and are very helpful unlike a few other Best Buy places I went.
Brad S
February 26, 2026
4 out of 5
Good service 😎✌️