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Best Buy La Crosse
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy La Crosse
How do I check product availability at the La Crosse Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local La Crosse Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy La Crosse stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the La Crosse Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2223 reviews)
Matthew M
January 21, 2025
1 out of 5
Not as friendly as first perceived. Store manager was on leave for months according to the fill in manager today 1/21. I was trying to get a price match for a sale they ran that was $100 less a week after I got it. You must bring it all to the store.. this is what I was told after being told to dispute it online with credit services. Credit services just postal mails me a letter saying denied and to bring it to the store. While I was waiting for a response online I even talked to the manager "Remington" in person who told me if they give me any issues to bring it back. I'm hoping he sees this and can reach out to me because I was really drug through a lot only to be told no, too late and he seemed like a very understanding fellow. Call center is very hard to understand accent. The clerk who sold me the item should have never mentioned this perk to me that I also paid extra for without proper detail about how to get it. Driving 1.5 hours round trip to this location isn't exactly convenient.
Response from Best Buy
January 21, 2025
Hi, Matthew,
Thanks for sharing your review with us. We hope to provide as easy of an experience as possible and can see that trying to get this Price Match taken care of has not been easy. We'd like to take a look.
Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64714611" in your message. Thanks!
Regards,
^April
H P
January 15, 2025
1 out of 5
Store has completely been revamped since my younger years. Walked in, walked around 5 minutes and left.
Response from Best Buy
January 16, 2025
Hello,
Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention.
We would love to address any questions or concerns you may have. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64683676 as reference. We look forward to hearing from you.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
Jocelyn R
January 14, 2025
3 out of 5
You'll never be able to call the store and speak to a local employee at the store. Hopefully they respond to this with a number that connects me to the onalaska store...... but they won't.
Response from Best Buy
January 14, 2025
Hello, Jocelyn,
Best Buy strives to provide a support experience where you are easily able to get the assistance you need when you reach out. So, we fully understand how you are feeling after your recent experience did not match this. We would be happy to connect with you and look further into these concerns. Please reach out to us by sending us a private message through social media, making sure you include your Google review in your message: #64678829.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Hopeful B
January 09, 2025
1 out of 5
Horrible service lost a customer for life
Response from Best Buy
January 10, 2025
Hello, Hopeful,
Thank you for sharing your feedback regarding your experience during your visit to one of our stores. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. facebook.com/bestbuy) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 64662092. We look forward to hearing from you.
Sincerely,
^Deysha