How do I check product availability at the Forum Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Forum Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Forum stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Forum Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4256 reviews)
Conce Z
July 23, 2026
5 out of 5
Gran variedad de electrónicos y muy atento personal
Rudy L
July 22, 2026
1 out of 5
Bought a open box 65 inch. Tv was broken and now I’m stuck with it. I’m pretty sure it was because how the best buy workers loaded the tv into my suv at a 45 degree angle. Box clearly says to transport standing. I even asked them if the way they were loading it was ok and they said yes. I’m sure if they pulled it up on the cameras they can see how badly it was loaded.
Response from Best Buy
July 22, 2026
Hello Rudy,
Thanks for your review. Purchasing an open box TV to find it is broken is certainly disappointing. We would greatly appreciate the opportunity to look into this and see what may be possible here.
Please feel free to reach out to our support teams on social media, so we can better assist you.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
When reaching out, please reference your Google Review 191819.
Pat R
July 21, 2026
5 out of 5
Raul was able to help us install software right away and check for our antivirus on our tablet because we had total membership. He was very professional courteous and you what he was doing. He explained the software and how it ties to the account.
B.Sharona D
July 18, 2026
5 out of 5
Best buy was great The customer service where I return the item was easy I had all the paperwork he processed it and it took minimal time there were two other people behind me but he was efficient no issues it was a great experience. Chief Master Sergeant Davis