Great service, helped us with sales, one of the employees, chance, helped us decide on the PC and monitor, and the crew even stayed a little after closing to help us finish the sale
Automated phone ai can not reach the store so what is the point of phone?
Response from Best Buy
July 25, 2026
Hi, Zak,
Thanks for taking the time to leave a review. I can understand expecting support when calling in. Our phone agents are trained to assist with your inquiries.
We are also happy to assist here on social media. Please feel free to send us a private message via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Be sure to mention the phrase “Google review #193303” when reaching out.
Gran variedad de electrónicos y muy atento personal
Bought a open box 65 inch. Tv was broken and now I’m stuck with it. I’m pretty sure it was because how the best buy workers loaded the tv into my suv at a 45 degree angle. Box clearly says to transport standing. I even asked them if the way they were loading it was ok and they said yes. I’m sure if they pulled it up on the cameras they can see how badly it was loaded.
Response from Best Buy
July 22, 2026
Hello Rudy,
Thanks for your review. Purchasing an open box TV to find it is broken is certainly disappointing. We would greatly appreciate the opportunity to look into this and see what may be possible here.
Please feel free to reach out to our support teams on social media, so we can better assist you.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
When reaching out, please reference your Google Review 191819.