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Frequently Asked Questions About Best Buy Forum

How do I check product availability at the Forum Best Buy?
How do I check my order status?
My local Forum Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Forum stores’ holiday hours?

Recent Reviews

4.1
(4027 reviews)
Christopher Y
August 04, 2025
5 out of 5
The location is always clean. Friendly, helpful and caring staff.
Dominique M
August 02, 2025
1 out of 5
I had appointment and i was late so i had to wait. No problem. I also went to the wrong store.. i had the wrong store call and let them know i made a mistake. When i arrived at the store i was greeted by the greeter with dread locs and checked in. Then i was told to wait, once i got to Dallah the disaster happened, i was here for pick up and told that the computer is not ready. This is not her fault, there was error in the system. Where fall was not apologizing for error. She could not make the computer appear but she could have offered free delivery of the computer to my home, priority appointment for me and a credit for the inconvenience. There was another manager named Andrick that was able to Dallah but not able to speak to me because he had a customer. So I'm just waiting patiently for another manager to come and hopefully apologize and do something for their error not mine.
Joe M
July 27, 2025
5 out of 5
Natalie was quick to help me retrieve a lost package and solve my issue immediately. Very nice and polite! 10/10 will shop here again!
DJ S
July 25, 2025
5 out of 5
Friendly and well stocked.

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