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Frequently Asked Questions About Best Buy Forum

How do I check product availability at the Forum Best Buy?
How do I check my order status?
My local Forum Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Forum stores’ holiday hours?

Recent Reviews

4.1
(4256 reviews)
Conce Z
July 23, 2026
5 out of 5
Gran variedad de electrónicos y muy atento personal
Rudy L
July 22, 2026
1 out of 5
Bought a open box 65 inch. Tv was broken and now I’m stuck with it. I’m pretty sure it was because how the best buy workers loaded the tv into my suv at a 45 degree angle. Box clearly says to transport standing. I even asked them if the way they were loading it was ok and they said yes. I’m sure if they pulled it up on the cameras they can see how badly it was loaded.
Response from Best Buy
July 22, 2026
Hello Rudy, Thanks for your review. Purchasing an open box TV to find it is broken is certainly disappointing. We would greatly appreciate the opportunity to look into this and see what may be possible here. Please feel free to reach out to our support teams on social media, so we can better assist you. Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport When reaching out, please reference your Google Review 191819.
Pat R
July 21, 2026
5 out of 5
Raul was able to help us install software right away and check for our antivirus on our tablet because we had total membership. He was very professional courteous and you what he was doing. He explained the software and how it ties to the account.
B.Sharona D
July 18, 2026
5 out of 5
Best buy was great The customer service where I return the item was easy I had all the paperwork he processed it and it took minimal time there were two other people behind me but he was efficient no issues it was a great experience. Chief Master Sergeant Davis

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