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Frequently Asked Questions About Best Buy Forum
How do I check product availability at the Forum Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Forum Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Forum stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Forum Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4245 reviews)
Coach D
July 11, 2026
1 out of 5
I purchased my iPad from Best Buy a year ago, but unfortunately, I’ve been having issues with it. I was thoroughly disappointed with my experience at Best Buy. Despite having a store just a few miles away, I had to travel over 20 miles to find a certified repair center. Upon arrival, I was still waiting for my appointment while people casually strolled around. Finally, I was called in, but to my dismay, they informed me that it would take three weeks to fix my iPad. This was incredibly frustrating because they only repair iPhones at that store, which is absurd. I can’t believe this happened. I should have simply gone to an Apple Store instead.
Marco A
July 06, 2026
5 out of 5
Buena atención
Chris H
July 04, 2026
1 out of 5
I come in, and see 70 tins of pokemon on the Shelf and me and my duaghter ask to buy some, and you would only sell one per family. That is wild. I asked for only two. Kind of wild.
Darrell W
July 03, 2026
5 out of 5
A problem with iPad. Answered questions and provided insight. Super nice tech.