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Frequently Asked Questions About Best Buy Forum

How do I check product availability at the Forum Best Buy?
How do I check my order status?
My local Forum Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Forum stores’ holiday hours?

Recent Reviews

4.1
(4163 reviews)
Mary M
February 17, 2026
5 out of 5
Person that helped was very knowledgeable
Jill P
February 16, 2026
5 out of 5
Unfortunately had to return a Roku that I bought for my Mom but she didn't understand it and had no internet when told me she did. I hated to return as there was nothing wrong. Customer service was prompt, professional, helpful and courteous. Refund was processed almost immediately. Thank you.
henry a
February 15, 2026
5 out of 5
Awesome 👌
J. R
February 03, 2026
1 out of 5
Went in on a Sunday to get an iPhone battery replacement. They had one in stock but didnt have any Apple techs to do it. They said the earliest would be Tuesday. Went back on Tuesday and the guy says we don’t have in stock and it would be 2-3 weeks to get one. Then, it would be 2-3 hours to do replacement. Yeah, no thanks.

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