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Frequently Asked Questions About Best Buy Forum

How do I check product availability at the Forum Best Buy?
How do I check my order status?
My local Forum Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
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Recent Reviews

4.1
(4263 reviews)
DeShara S
August 04, 2026
1 out of 5
I purchased a refrigerator and washer/dryer unit. Day of delivery. The refrigerator came dented scratched before removing packaging. The delivery drivers tried to say my pipes were installed incorrectly forcing us to reschedule. It was a new build home, GC was able to meet us and address their invalid concerns within 10 mins. They offered to replace the fridge door panels for me to install; the washer and dryer they would leave in the garage. Then after six calls and a visit to the store rescheduled for a new install and delivery since they failed to do both. The second trip they did not even open the trailer or initiate trying to install the washer and dryer and had me reschedule once again I am now on the third trip rescheduled with no installed product after spending $5000. Highly disappointed. not the type of service you would expect from a big company. Replacement fridge was never ordered by the team even after 9 phone calls and 3 store visits.
Yosan L
August 02, 2026
5 out of 5
Great customer service! The staff was friendly, helpful, and made my shopping experience easy and enjoyable. I definitely recommend this Best Buy!
Noah S
August 01, 2026
5 out of 5
Good selection
Dempster J
July 29, 2026
1 out of 5
I have a very very bad experience

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