I have a very very bad experience
Great service, helped us with sales, one of the employees, chance, helped us decide on the PC and monitor, and the crew even stayed a little after closing to help us finish the sale
Automated phone ai can not reach the store so what is the point of phone?
Response from Best Buy
July 25, 2026
Hi, Zak,
Thanks for taking the time to leave a review. I can understand expecting support when calling in. Our phone agents are trained to assist with your inquiries.
We are also happy to assist here on social media. Please feel free to send us a private message via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Be sure to mention the phrase “Google review #193303” when reaching out.