header_logo

More to Explore

Frequently Asked Questions About Best Buy Forum

How do I check product availability at the Forum Best Buy?
How do I check my order status?
My local Forum Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Forum stores’ holiday hours?

Recent Reviews

4.1
(4091 reviews)
Jason W
November 11, 2025
5 out of 5
Always helpful and typically has my item in stock
K I
November 10, 2025
1 out of 5
Complete waste of time. They no longer deal with phone repair or replacement. They send you online to some garbage self service system.
Response from Best Buy
November 10, 2025
Good Evening, We understand how you are feeling after not getting the help you needed with a phone repair. We would love to look into this situation further with you. To begin, please send us a private message on social media with your Google review case ID in the message: #67424. - Facebook (https://bby.me/rch2sn) - Twitter/X (https://bby.me/zhg5kq) - Instagram (https://bby.me/5o4ecn)
Thomas B
November 05, 2025
2 out of 5
The guy at the online pickup was super helpful. However the guy working the door was wearing so much deodorant spray/cologne that it made it hard to browse the products. You could seriously smell it from outside the store as soon as the doors slid open. I was going to look at appliances but couldn’t breathe, so I picked up my order and left.
Ira J
November 02, 2025
1 out of 5
Car audio department sucks they did not come to help me with questions I had so I'll go elsewhere for my audio needs

About Best Buy Forum

bestbuy.com