Person that helped was very knowledgeable
Unfortunately had to return a Roku that I bought for my Mom but she didn't understand it and had no internet when told me she did. I hated to return as there was nothing wrong. Customer service was prompt, professional, helpful and courteous. Refund was processed almost immediately. Thank you.
Went in on a Sunday to get an iPhone battery replacement. They had one in stock but didnt have any Apple techs to do it. They said the earliest would be Tuesday. Went back on Tuesday and the guy says we don’t have in stock and it would be 2-3 weeks to get one. Then, it would be 2-3 hours to do replacement. Yeah, no thanks.