How do I check product availability at the Killeen Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Killeen Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Killeen stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Killeen Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3508 reviews)
Joseph H
December 05, 2025
5 out of 5
Great staff and plenty of stuff to check out
Marv's P
December 05, 2025
1 out of 5
Came in to buy a very basic vga cord. Found it quickly, and it was priced well. However at the register it came up more than 2x the listed price. I argued and they told me no it whatever it scans. So I went back took a picture of their listed price and showed them. Still they did not honor their listed price. $20 for a super simple basic cord is a rip off. I was happy to pay the listed $6.99. Will not be going back.
Dakota S
December 04, 2025
5 out of 5
The staff was very knowledgeable and helpful.
Kirsten K
November 27, 2025
5 out of 5
Amazing audio department and such friendly folks! ⭐️