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Frequently Asked Questions About Best Buy Killeen

How do I check product availability at the Killeen Best Buy?
How do I check my order status?
My local Killeen Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Killeen stores’ holiday hours?

Recent Reviews

4.0
(3476 reviews)
Lisa C
September 02, 2025
5 out of 5
I just wanted to leave a review for Robel, he was very helpful and attentive to my needs. I came into Best Buy stressed out about my electronics and left stress free. He took the time to walk me through my issues, very patient and very knowledgeable.
Thomson C
August 30, 2025
5 out of 5
Best Buy figured out how to thrive in the world of Amazon, and I use it frequently, with the membership. Prices are comparable to any online source, customer service and training are good, and returns and exchanges are trivial.
Amber R
August 23, 2025
5 out of 5
The door greeter immediately asked if I needed any help & the had someone meet me in the are in which I did need help. Then I had 2 other people offer to help me after we were finished. The staff was very nice and knowledgeable.
Marcus
August 15, 2025
2 out of 5
Fairly acceptable store, but the employees always creep me out. I recently went for a repair order, and they looked at, then treated me like I was autistic. If you can't fix it, or do your job, or even offer an explanation or any details, well I'm not coming back; especially when there's much better stores!
Response from Best Buy
August 16, 2025
Hi there, Marcus, Not getting the information you need from a repair agent can be really frustrating. Your device isn't working and you'd like answers and a solution. If you'd like assistance or want to formally document your experience, please send a private message on social media. Please include Google Review 30023. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Regards, ^Meghan

About Best Buy Killeen

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