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Frequently Asked Questions About Best Buy Killeen

How do I check product availability at the Killeen Best Buy?
How do I check my order status?
My local Killeen Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Killeen stores’ holiday hours?

Recent Reviews

4.0
(3485 reviews)
Manuel P
September 25, 2025
4 out of 5
Great location for convenience of whatever you might need. Extremely wextremely well selection on items. And the employees are top-notch, especially the district manager who was extremely helpful with a small price tag issue.
TAsha M
September 21, 2025
4 out of 5
I had to make 3 trips cause they dont have walk in service. Overall they did what I asked and was satisfied. It was only the Geek Squad
Oksana P
September 17, 2025
1 out of 5
The tech came in yesterday to install the dishwasher we bought a week ago. He refused to remove the trim to fit the dishwasher stating he doesn’t have tools nor it is his responsibility to do so, leaving my 75 year old mother with 2 dishwashers in the middle of the kitchen for 2 weeks. The appointment is now scheduled for 9/30 which is absolutely insane to deal with. I will not shop best buy ever again for extremely poor service I paid for $130 for install.
David L
September 11, 2025
1 out of 5
Walked in to buy the new insta360. Asked for someone to open the case so I could buy it. (There are about 5 blue shirts at the front of the store, one of which is chit chatting with her friend) waited by the case for 10 minutes. If you don't want to sell things, just close the store.

About Best Buy Killeen

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