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Frequently Asked Questions About Best Buy Atwater Village

How do I check product availability at the Atwater Village Best Buy?
How do I check my order status?
My local Atwater Village Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Atwater Village stores’ holiday hours?

Recent Reviews

4.3
(4993 reviews)
Ofelya H
February 03, 2025
1 out of 5
Worst store, worst service and worst staff (managers) chris and vince
Response from Best Buy
February 03, 2025
Hello, Thanks for taking the time to leave your feedback here. It's unfortunate that your experience did not meet the level of customer service we expected. We would like to get some more information about the experience you've had and the store you visited. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64772687 as reference. Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Best, ^Kadian
Madi A
January 29, 2025
5 out of 5
Ariga Went Above and Beyond—Amazing Customer Service! We are incredibly grateful for the outstanding service Ariga provided at Best Buy. After being displaced by the fires, the last thing we needed was more stress, but unfortunately, we encountered extreme difficulty with Best Buy’s phone customer service while trying to replace a defective refrigerator we had purchased. Frustrated and exhausted, we went into the store, and that’s when Ariga completely turned things around. She was compassionate, patient, and truly went above and beyond to make sure we got the replacement we needed. She navigated the process with efficiency and professionalism, making what had been a nightmare experience into a smooth and stress-free resolution. Ariga’s kindness and dedication to customer service made such a difference during a very difficult time for us. If you ever need help at Best Buy, she is the person to ask for! Thank you, Ariga, for everything—you have our deepest appreciation!
Yusuke H
January 28, 2025
5 out of 5
家電やガジェット好きにはたまらないお店だよ。最新のテレビ、スマートフォン、パソコンから、アクセサリーや家電製品まで幅広い品揃えが魅力。スタッフは商品知識が豊富で、使い方のアドバイスや購入前の相談にも丁寧に対応してくれるから、初めての人でも安心して選べるのがいいところ。さらに、実際に商品を手に取って試せる体験型の店舗が多いのも助かるよね。価格もセール時にはお得なものが多いし、保証プランも充実していて、アフターケアも安心。オンラインストアも便利で、店舗受け取りや配達が選べるから、自分のライフスタイルに合わせて利用できるよ!
Edgar “
January 27, 2025
1 out of 5
1 employee for every 5 customers, horrible. Don't waste your time and spend money at this location
Response from Best Buy
January 27, 2025
Hello, Edgar, Thank you for providing your feedback on Google my Business. I understand receiving poor customer service is frustrating. We would like to hear about your experience here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out. Please mention "Google Review 64741727", provide details about your review, along with your full name, email, and phone number. Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Here to assist, ^Jay

About Best Buy Atwater Village

bestbuy.com