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Frequently Asked Questions About Best Buy El Cajon

How do I check product availability at the El Cajon Best Buy?
How do I check my order status?
My local El Cajon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy El Cajon stores’ holiday hours?

Recent Reviews

4.3
(3092 reviews)
Nikolus C
November 24, 2024
5 out of 5
Great staff at this store. Marco was absolutely amazing! I was buying a PS5 pro for the kids. Marco had to go in the back to get it. He was gone for a while. When he came back he apologized for the wait and told us they only had two left. This one was was buried way up high on a rack, so it took some time to get. As Marco was ringing it up, he noticed the factory seal was broken. Marco immediately offered to go get the other one for us. I was very impressed by Marco's great attitude, happy demeanor and offer to get the other PS5 for us. The world needs more people with these qualities. Thank you Marco!
Gerald S
November 22, 2024
5 out of 5
November 2024 Best Buy location in El Cajon, CA. Black Friday prices. Wade Barnes was our Sales Consultant. We were looking for a TV. Wade is an expert in his field. He gave us the pros and cons of the various models and sizes within our price range. Wade was patient with us and he recommended the 55" TCL. We just love love love our new TV. The picture is crystal clear and the audio is wonderful. Thank you Wade!!
Teresa L
November 17, 2024
5 out of 5
My retired neighbor accidentally deactivated Sim card in pixel 6 cell phone. He could not make calls, phone wouldn't connect to network. ISAIAH was awesome, El Cajon CA location..... Within 5-10 minutes he had it back on and useable. Thank you so much! Beyond excellent service.
Jay A
November 12, 2024
3 out of 5
Oh man. I knew more than the guy helping me.
Response from Best Buy
November 13, 2024
Hello, Jay, I know it's important to get the service you need in-store, so we appreciate this feedback. If you ever need future support or would like your experience formally documented, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please start your private message with “This is in regards to my Google review 64420369” and share your full name, email, and phone number to connect with a live agent within hours of operation. Sincerely, ^Meghan

About Best Buy El Cajon

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