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Best Buy San Francisco (13th And Harrison St.)
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy San Francisco (13th And Harrison St.)
How do I check product availability at the San Francisco (13th And Harrison St.) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Francisco (13th And Harrison St.) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Francisco (13th And Harrison St.) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Francisco (13th And Harrison St.) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(7746 reviews)
hobby_warongkarat L
June 05, 2025
1 out of 5
I’m very disappointed with my recent experience at this Best Buy location. I came to pick up an order I had placed online, and unfortunately, the staff was unhelpful and dismissive. No one offered any assistance, and my presence was largely ignored.
When I finally received my item, the box was damaged, old, and dirty—completely unacceptable, especially since this was meant to be a gift for a family member. I kindly asked if I could exchange it for a better condition box, but instead of support, I was met with an eye roll and was told there was no other option available. The attitude felt disrespectful and unprofessional.
I’ve been a loyal customer for years, but this experience has left me deeply disappointed. I hope Best Buy takes customer service and product presentation more seriously in the future.
Tokunbo G
June 05, 2025
5 out of 5
I got my switch2, all is right with the world
V S
May 31, 2025
5 out of 5
Price is less compared to market for dji cam and others
Branimir H
May 27, 2025
4 out of 5
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