Best Buy Chula Vista

I was tricked into buying a better and more expensive TV. But I’m not hating cause I really like the one suggested!

A employee named CLAUDIA, was extremely disrespectful to my dad and I. My dad went in for a screen protector and a case, mind you he’s been coming here for years and has never had an issue with anyone there, he loved this location. We had been waiting maybe 20-30 min to get the screen protector put on (we paid) and this lady kept passing multiple times using the computer we were at, and that’s when my dad spoke up and asked nicely to CLAUDIA if she can help us because we have been waiting there. Right away gave us attitude like we were bothering her. She asked for receipt, but the previous employee said it was sent to our email. That same employee (she was real kind so this isn’t about her) told my dad to turn off his phone so that it’s ready for them to work on it. So my dad couldn’t even access his phone for the email receipt. My dad asked CLAUDIA nicely if she could check the system since we just purchased. Automatically giving us attitude then checked and raised her voice saying we never purchased. We clearly just did. And it was just going back and forth until my dad said that’s okay let me go get that employee that helped us and manager. These 2 other employees made the situation way better for us and they looked up our receipt perfectly well. I don’t understand why she was making it such a problem for us, but we are completely disappointed in that interaction. We hope never to see her again. Incredibly rude. Do BETTER CLAUDIA.

Excelente atención y solución de mi solicitud de cambio de producto

Mucha variedad de electrodomésticos